Education Support Lead, Medical Sciences

University of Sydney; Australia; On-site; AUD 112,000 - 151,000; Full time

Job summary

University of Sydney is seeking a Manager, Education Support to lead a high-performing team delivering education services within the Faculty of Medicine and Health. The role focuses on operational excellence, service innovation, and continuous improvement across the School of Medical Sciences.

The position is full-time, fixed-term until October 2027, with on-site work for at least four days a week and one day of hybrid work.

Qualifications

• Significant leadership experience managing professional teams.
• Experience translating organisational priorities into effective local practices.
• Exceptional stakeholder engagement skills across diverse groups.
• Experience leading change, improving processes, and driving continuous improvement initiatives.
• Strong problem-solving, analytical, and decision-making capabilities.
• Excellent communication and influencing skills with senior leaders.

Responsibilities

• Lead and develop a high performing education support team.
• Drive implementation of education strategies, policies, and initiatives.
• Partner with academic leaders to identify opportunities for improvement and enhance program performance.
• Monitor operational outcomes, manage risks, and develop solutions to complex challenges.
• Build and maintain relationships with internal and external stakeholders.
• Oversee education administration, compliance, reporting, governance, and record management.
• Champion a student-centred approach to service delivery and operational excellence.

Skills

Leadership

Stakeholder engagement

Change management

Strategic thinking

Communication

Job description

University of Sydney is seeking a Manager, Education Support to lead a high-performing team delivering education services within the Faculty of Medicine and Health. The role focuses on operational excellence, service innovation, and continuous improvement across the School of Medical Sciences.

The position is full-time, fixed-term until October 2027, with on-site work for at least four days a week and one day of hybrid work.