Education Officer

Metagenics Europe; Brisbane; Hybrid; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Company Bonus

Discounted product for self and family

Employee Assistance Program

Hybrid work – 2 days from home

Perkbox access

Onsite parking

Job summary

Metagenics is recruiting an Education Officer to join our APAC Brisbane Head Office in Northgate. Reporting to the Education Manager, you will develop and deliver education materials and training aligned to brand objectives to increase practitioner and consumer knowledge.

You will translate scientific literature into accessible content, collaborate with KOLs, and deliver sessions face to face or online across Australia and New Zealand, while ensuring regulatory compliance and high quality

Qualifications

• Relevant tertiary qualification in health sciences or equivalent experience.
• Proven communication skills including written content and public speaking.
• Presenting to a variety of audiences, online and/or in person.
• Knowledge of industry regulatory requirements and frameworks.
• Understanding of the Vitamin, Mineral Supplements (VMS) industry.

Responsibilities

• Education Content Development & Delivery: create education programs and content aligned to business priorities.
• Translate scientific literature into accessible educational content and resources.

Skills

Communication skills

Public speaking

Audience presentation

Regulatory knowledge

Industry knowledge of VMS

Education/content development

Education

Health sciences degree or equivalent experience

Job description

Metagenics is one of Australia and New Zealand’s leading natural medicine suppliers, with a portfolio of market leading brands including Ethical Nutrients, Metagenics, Inner Health and Endura. For over 43 years, Metagenics has had the mission to help people live happier, healthier lives through the life-changing power of nutrition. Our Leadership Principles – Lead with Respect, Integrity & Care, Act like Owners, Put Consumers & Patients First, Focus on What Really Matters, Continually Raise the Bar, Are Decisive & have a Bias for Action, and Invest in our People to Power Growth defines our company culture.Additionally, we are proudly BCorp Certified - a demonstrated commitment to balancing people, planet and profit by meeting the highest global standards of social and environmental performance & legal accountability.

We are recruiting a permanent full-time Education Officer to join our high-performance Marketing team based at our APAC Brisbane Head Office in Northgate.

Reporting to the Education Manager, this key appointment to our business success will develop and deliver education materials and content, ensuring effective execution of brand & education objectives aligned to our business priorities. This position will drive successful business results by increasing customer, practitioner and consumer product knowledge, brand awareness and preference for our Iconic Inner Health, Ethical Nutrients and Metagenics brands.

Key Responsibilities:

Education Content Development & Delivery

Create education and training programs and content as briefed, to meet business priorities and objectives

Review literature, assess quality and validity to translate technical information into educational content and resources for intended audiences.

Develop market leading education content and resources that are educational, engaging and relevant to the audience.

Review, proof and edit marketing & educational resources to meet quality standards, regulatory compliance within the respective jurisdiction across various communication modalities and within brand guidelines

Collaborate with Key Opinion Leader’s (KOL’s) to deliver relevant, on topic, engaging and educational content as required

Delivery of education training to internal Sales and Clinical Support teams to ensure they are up to date with product knowledge, to ensure a positive experience to our customers. Delivery and presentation of education and training content throughout Australia and New Zealand, face to face and/or virtually as required

Liaise with internal Regulatory Affairs department to ensure we are abiding by industry standards and working within regulations

Understand how education supports Metagenics' business growth, and shape content that builds practitioner knowledge and confidence in our brands

Strive to maintain Metagenics’ reputation and results in delivering quality education

Relationship Management

Build and maintain relationships with Internal stakeholders, the Marketing, Sales and Design teams, External stakeholders including customer groups as required to ensure we deliver targeted and best in class educational materials, resources and successful trainings.

Work closely with the Marketing team to leverage their insights and market knowledge to drive the brand/education strategies with our customers

Understand the natural medicines market dynamics and drivers of Practitioner recommendation

Support marketing team to identify relevant KOLs

Stay abreast of competitor activity and share insights with the marketing team

Seek constructive feedback from internal stakeholders for suggestions where improvements can be made

Skills and experience:

Essential skills:

Relevant tertiary qualification in health sciences i.e. naturopathy, nutritional medicine, or 5+ years industry/practical experience in a similar role

Proven communication skills including written content and public speaking

Presenting to a variety of audiences, online and/or in person.

What would help you stand out (not essential): We welcome applications from people with transferable skills and experience, you don’t need to meet every desirable criterion to apply.

Demonstrated capability in the interpretation of scientific studies, clinical trials and ability to translate into relevant educational content.

Established and proven experience in education/training-based roles,

Knowledge of industry regulatory requirements and frameworks

An understanding of the Vitamin, Mineral Supplements (VMS) industry

Job benefits and perks

Eligible to receive a Company Bonus paid once annually

Heavily discounted product for yourself and family to purchase,with complimentary product available in the office

Access to Employee Assistance Program for yourself and family

Flexible work – if located at Northgate, work from home up to 2 days per week, free onsite parking

Access to Perkbox, an employee benefits and discounts provider of major brands, as well as onsite Yoga, Ping Pong and Art Classes.

As we sharpen our strategy to grow, we are seeking a highly organised Education Officer with a demonstrated ability to meet deadlines, naturally collaborative with an ability to build relationships with cross functional teams and stakeholders. In return, you can expect to enjoy a rewarding team and company culture with relevant recognition and development opportunities- join us as we evolve to become the world’s leading healthcare professional-grade vitamins, minerals and supplements company.

Metagenics is committed to Justice, Equity, Diversity, and Inclusion. We believe that diverse perspectives strengthen our work and innovation. We welcome applicants from all backgrounds and do not discriminate based on race, colour, nationality, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, marital status, veteran status, or any other legally protected status.