Education Manager

Videri Australia; North Sydney; On-site; AUD 100,000 - 130,000; Full time

Job summary

Videri Australia is seeking an Education Manager to lead and evolve our workforce education program across NSW locations. You will coordinate onboarding, mandatory training, competency assessments and ongoing professional development to support high-quality resident care.

Working with Home Teams, clinical staff and external providers, you will design engaging learning experiences, track participation, maintain records and ensure compliance with quality and regulatory standards.

Qualifications

• Experience coordinating and facilitating workplace training or learning programs.
• Strong planning, administration and organisational skills.
• Confident group facilitation and stakeholder engagement.
• Ability to maintain learning records and use learning systems.

Responsibilities

• Coordinate education planning and scheduling.
• Facilitate face-to-face and virtual training sessions.
• Develop instructional resources for diverse learners.
• Maintain attendance, completion and competency records.
• Collaborate with Home Teams and external providers.

Skills

Facilitation

Stakeholder engagement

LMS familiarity

Documentation & records

Microsoft Office

Tools

LMS

Job description

The Education Manager brings learning to life at Videri, building the confidence and capability that underpin our Gold Standard of Care and Experience. By coordinating, facilitating and continuously improving the workforce education program, this role connects team members with engaging, practical and timely learning that turns the Videri Way into everyday practice.

Working in partnership with Home Teams, operational leaders, Registered Nurses, clinical specialists and external providers, the Education Manager connects education planning, onboarding, mandatory learning, workplace coaching and competency assessment coordination into a cohesive learning experience. The role identifies education gaps, maintains reliable learning records and brings together evidence of training and competency to support quality and regulatory assurance.

Key responsibilities

Bring learning to life through engaging face-to-face and virtual sessions, preparing and sourcing education within the role's expertise and authorisation

Turn knowledge into practical understanding through adult learning principles, demonstrations, discussions and hands-on activities that connect learning with the workplace

Create a safe, inclusive learning environment where people can participate with confidence, tailoring delivery to diverse learning needs and literacy levels

Help learning take hold through practical activities and follow-up that support teams to apply new knowledge in everyday practice

Keep Videri's education program connected and on track by coordinating the annual calendar, learning schedules, invitations, registrations, venues, resources and communications

Connect Home and Support Teams with learning at every stage by coordinating Our Journey, orientation, mandatory education and role‑specific learning

Make learning accessible across shifts, homes and locations, partnering with leaders to plan for new starters, relief team members and refresher requirements

Support the journey from learning to demonstrated competency by coordinating practical workshops, assessment schedules, reassessments and associated documentation

About you

Experience coordinating and facilitating workplace training, education or learning programs

Strong planning, administration and organisational skills with capacity to manage competing priorities

Confident group facilitation, communication and stakeholder engagement skills

Ability to maintain learning records, use Microsoft Office and learning management or training systems

Ability to develop clear learning resources and monitor education participation and completion

Commitment to Videri's values, resident‑led care and continuous improvement

Current NDIS Worker Screening Check, in line with Videri requirements

Ability to travel to Videri workplaces and attend training across operational schedules