Education Counsellor - International Admissions & Support

IDP International Education Specialists; Australia; On-site; AUD 60,000 - 75,000; Full time

Job summary

IDP International Education Specialists is seeking an Education Counsellor to advise and support international students seeking study options in Australia and New Zealand. You will promote IDP products, counsel students, and guide them through admissions and visa processes to achieve office targets.

You will build strong relationships with students and families, maintain high ethical standards, and support marketing activities to attract more prospects.

Qualifications

• Educated to bachelor’s degree level or equivalent.
• Experience in a sales-driven environment with targets.
• Knowledge of education institutions, admission processes, immigration requirements and their international operations.
• Outstanding communication skills with diverse stakeholders.
• Excellent planning and organising skills with the ability to manage multiple priorities.
• Customer-focused with a passion for outstanding service.
• Ability to build and maintain relationships with students and clients.

Responsibilities

• Counsel prospective students to identify suitable study options and programs.
• Schedule and conduct discussions to convey course information and admissions requirements.
• Assist students in preparing and shortlisting applications.
• Support students through admissions, visa and pre-departure processes.
• Develop and maintain relationships with students and families to uphold IDP's professional service.
• Maintain integrity and ethics in all interactions with students and families, clients and colleagues.
• Deliver outstanding service to convert leads to applications and offers.
• Identify opportunities to generate leads and build relationships with schools and scholarship bodies.
• Use CRM to manage leads and opportunities through closing.
• Provide input on marketing or promotional activities to increase student numbers.
• Promote IDP via events, visits, exhibitions, and student associations.
• Attend meetings to share knowledge and support the team.

Skills

Bachelor's degree

Sales driven

Education counselling

CRM system experience

Communication skills

Organisational skills

Teamwork

Problem solving

Education

Bachelor's degree or equivalent

Tools

CRM system

Job description

IDP International Education Specialists is seeking an Education Counsellor to advise and support international students seeking study options in Australia and New Zealand. You will promote IDP products, counsel students, and guide them through admissions and visa processes to achieve office targets.

You will build strong relationships with students and families, maintain high ethical standards, and support marketing activities to attract more prospects.