Education and Public Programs Manager

National Trust Victoria; City of Melbourne; On-site; AUD 100,000 - 140,000; Full time

Job summary

National Trust Victoria in East Melbourne is seeking an Education & Public Programs Manager to lead the design, delivery and continuous improvement of learning experiences, tours and public offerings across on-site and digital platforms.

You will develop a strategic vision for education programs, lead a high-performing team, manage budgets and build partnerships with schools, educators and community organisations to inspire engagement with Victoria's heritage.

Qualifications

• Proven end-to-end program development and delivery experience.
• Experience building partnerships with internal and external stakeholders.
• Understanding of teaching practices and curriculum-aligned pedagogy.
• Strong leadership with ability to empower teams.
• Experience with budgets, financial management and risk reporting.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and presentation skills.
• Commitment to inclusive, diverse community engagement.

Responsibilities

• Develop and implement a strategic vision for education and public programs.
• Lead and mentor a high-performing team across projects and events.
• Plan and manage budgets, financial oversight and risk management.
• Foster partnerships with educational institutions and government agencies.
• Ensure high-quality visitor experiences across on-site and digital channels.
• Develop, deliver and evaluate programs across NT properties.
• Drive audience growth by engaging schools and community groups.
• Identify funding opportunities and prepare grant applications.

Skills

Leadership

Partnership development

Public speaking

Budget management

Strategic planning

Team mentorship

Job description

National Trust Victoria – East Melbourne VIC

The National Trust of Australia (Victoria) (NTAV) is an independent, non-profit organisation supported by a large community base. We are Victoria's premier heritage and conservation organisation and the major operator of historic properties and sites open to the public across Victoria.

About the role

We are seeking an experienced and strategic leader to join the National Trust as our Education & Public Programs Manager. In this role, you will lead a talented team in the development, delivery and continuous improvement of our innovative learning experiences, tours and public offerings across both on-site and digital platforms. You will ensure high-quality, inclusive and inspiring experiences that connect students, educators and the wider community with Victoria's rich heritage.

Key responsibilities

Develop and implement a strategic vision for the design, delivery and continuous improvement of innovative education and public programs, products and services that align with curriculum requirements and inspire engagement with our heritage places and stories.

Lead, mentor and develop a high-performing team, fostering a culture of collaboration, innovation and excellence while managing multidisciplinary projects, programs and events.

Oversee the planning and delivery of complex projects, including budget development and management, financial oversight, risk management and reporting.

Build and strengthen partnerships with educational institutions, community organisations, government agencies and other stakeholders to expand program reach and impact.

Ensure the consistent quality, accessibility and visitor experience of education and public programs across all delivery channels.

Develop, deliver and evaluate a diverse portfolio of public programs, including events, tours, workshops and community engagement initiatives across National Trust properties.

Drive audience growth and participation by promoting education and public programs to schools, teachers, community groups and other target audiences.

Identify and pursue funding, sponsorship and partnership opportunities, contributing to the preparation, submission and acquittal of grant and funding applications.

About you

Proven experience in end-to-end program development and delivery.

Experience in developing and managing partnerships with internal and external stakeholders.

A strong understanding of teaching practices and best practice pedagogy that meets curriculum standards and provides learning experiences for all ages.

Strong, natural leader with the ability to empower a team.

Financial management experience and acumen including the preparation of budgets, financial management and risk management reporting.

Experience in working in a fast paced, multi-tasking work environment.

A strong teamwork ethic including leading, mentoring and training different teams.

A hands-on approach to tasks.

Excellent written and verbal communication skills and proven ability to prepare and deliver presentations to various audiences.

Excellent problem solving, decision making and negotiation skills.

Excellent organisational, time, task and priority management.

Passion to inspire the community to appreciate, conserve and celebrate its natural, cultural and Indigenous heritage.

Experience or understanding of a community–based, non-government organisation.

Thank you for considering helping the National Trust of Australia (Victoria). The National Trust is built on the power of the community. Any offer of employment at the National Trust of Australia (Vic) will be subject to a satisfactory Police Records check and Working with Children check.

We believe in inclusiveness, diversity and equality and are committed to ensuring that our workplaces are a reflection of that. We encourage talented people from all backgrounds, abilities and identities to apply to our vacancies. We promote diversity and practice equity. Aboriginal and Torres Strait Islander peoples are encouraged to apply.