Ecommerce Content & Operations Lead

The Estée Lauder Companies Inc.; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

The Estée Lauder Companies Inc. is seeking an Online Executive to support the execution and optimization of online shopping experiences across owned sites, retail partners, and emerging digital channels.

You will work at the intersection of ecommerce, digital marketing, content management, and stakeholder coordination to bring product launches and campaigns to life online. This role focuses on ensuring exceptional customer experiences across multiple digital touchpoints, collaborating with

Qualifications

• Experience in ecommerce / managing online retail operations.
• Experience working with retailers and marketplaces is an advantage.
• Understanding of web technologies, internet tools, website metrics desirable.
• Excellent interpersonal and communication skills.
• Strong organizational and project management skills.
• Ability to work independently and make solid business decisions.
• Be highly organised, able to juggle multiple projects and work to tight deadlines.

Responsibilities

• Coordinate the creation and maintenance of product content across multiple ecommerce and retail partner websites.
• Brief and manage external support teams and agency partners to deliver accurate and timely online product updates.
• Review and quality check website content, product information, promotional assets, and campaign executions.
• Coordinate the implementation of digital campaigns, product launches, and promotional activity across online channels.
• Conduct regular website audits, identifying opportunities to improve content accuracy, brand presentation, and customer experience.
• Support the ongoing performance and optimisation of ecommerce websites to improve product discoverability, customer experience, and conversion.
• Assist in the execution of digital marketing initiatives across website, email, search, and paid media channels.

Skills

Ecommerce experience

Stakeholder coordination

Communication skills

Project management

Attention to detail

Independent working

Tools

CMS/Content management systems

Job description

The Estée Lauder Companies Inc. is seeking an Online Executive to support the execution and optimization of online shopping experiences across owned sites, retail partners, and emerging digital channels.

You will work at the intersection of ecommerce, digital marketing, content management, and stakeholder coordination to bring product launches and campaigns to life online. This role focuses on ensuring exceptional customer experiences across multiple digital touchpoints, collaborating with