Ecommerce Merchandising & Growth Specialist

Accent Group Limited; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

The Athlete's Foot, a brand within Accent Group Limited, is seeking an experienced eCommerce Specialist to optimise our online store and deliver a seamless customer experience. You will collaborate with the eCommerce Manager to trade, launch campaigns and keep product content accurate, up-to-date and commercially focused.

You'll bring 3+ years in eCommerce, strong merchandising and analytics skills, Magento familiarity, and a proactive, collaborative approach to drive online performance across

Qualifications

• 3+ years' experience in eCommerce or a similar role.
• Strong eCommerce operations experience, with Magento experience highly regarded.
• Experience within footwear, fashion, retail or wholesale highly regarded.
• A strong understanding of online merchandising and digital customer experience.
• Experience with Google Analytics or similar analytics platforms.
• Excellent organisational skills with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills, with the confidence to build relationships across the business.
• A proactive, hands-on approach with plenty of initiative.
• Ability to work independently while contributing to a collaborative team.
• A commercial mindset with a focus on driving online performance.

Responsibilities

• Merchandise category and product listing pages to support trading plans.
• Trade the online business to drive sales and support financial targets.
• Ensure product content, categorisation, pricing and promotions are accurate and up to date.
• Work closely with the Product team to coordinate product launches, delivery dates and online enrichment.
• Support marketing campaigns, launches and key retail activity with timely website updates.
• Manage homepage banners and content in line with the digital marketing calendar.
• Project manage online campaigns and promotions, including asset briefing, EDM builds and key deadlines.
• Support CRM initiatives and tactical campaigns to grow the subscriber database.
• Keep store information and contact details up to date across the website and Google.
• Provide technical, testing and problem-solving support to ensure a seamless customer experience.
• Complete reporting and administration accurately and on time.
• Contribute to the CRO roadmap and test backlog, prioritised by expected impact, confidence and effort.
• Work with the SEO team so category, product and landing pages are both search-friendly and conversion-focused.
• Write clear user stories and requirements with acceptance criteria for new features, fixes and enhancements.

Skills

E-commerce experience

Merchandising expertise

Analytical thinking

Communication skills

Collaboration

Tools

Magento

Google Analytics

Job description

The Athlete's Foot, a brand within Accent Group Limited, is seeking an experienced eCommerce Specialist to optimise our online store and deliver a seamless customer experience. You will collaborate with the eCommerce Manager to trade, launch campaigns and keep product content accurate, up-to-date and commercially focused.

You'll bring 3+ years in eCommerce, strong merchandising and analytics skills, Magento familiarity, and a proactive, collaborative approach to drive online performance across