Ecommerce Assistant Manager

Nintendo; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

On-site parking

Birthday leave

Gym & wellbeing benefits

Paid parental leave

Training & development

Employee assistance program

Study assistance

Study support

Job summary

Nintendo Australia is seeking an eCommerce Assistant Manager to lead the eCommerce team and drive the end-to-end management of the online store. You will oversee site design, merchandising, and user experience while coordinating with cross-functional teams to deliver projects on time and within budget.

The role requires 4–5 years in eCommerce, 2–3 years in leadership, and a strong track record of improving online performance.

Qualifications

• 4–5 years experience in eCommerce.
• 2–3 years in a leadership role.
• Strong understanding of eCommerce platforms, systems, web technologies and UX optimization.
• Proven experience managing eCommerce projects from concept to execution.
• Excellent time management and prioritization skills.

Responsibilities

• Oversee daily eCommerce operations and strategic development for the platform.
• Lead end-to-end site management, merchandising and branding to optimise navigation and conversions.
• Direct new feature development and store design, improving UX and cross-sell opportunities.
• Coordinate daily site maintenance, troubleshooting and UAT with stakeholders.
• Collaborate with product coordinators to curate product categories and lines.
• Analyse reports to drive improvements and monthly KPI reporting.
• Liaise with global teams to share best practices and harmonise local strategy.
• Create detailed project plans with tasks, dependencies and timelines and keep them updated.
• Coordinate resources to deliver project work on time and cost-effectively.

Skills

eCommerce experience

Leadership experience

UX optimization

Project management

Time management

Prioritization

Web technologies

Job description

Recognised in our sector by an extensive, reputable history and broad product range, Nintendo Australia currently has a vacancy for an eCommerce Assistant Manager to join the team on a full-time basis.

Reporting into the Business Development Manager and working closely with the eCommerce and Business Development Teams, Managers, and team members of other departments, this role is responsible for overseeing the daily operations, strategic development, and continuous improvement of the eCommerce platform. This role manages two positions within the eCommerce team.

You will be expected to work in line with Nintendo's DNA – Originality, Flexibility and Sincerity – and Company Values – Open Communication, Consideration for Viewpoints of Others, Spirit of Service, Intellectual Curiosity and Originality & Flexibility.

Key requirements for the role include:

• Managing and leading the eCommerce team, providing guidance and support to ensure the team's objectives are met and fostering a collaborative, high-performance culture.

• End-to-end management of the eCommerce site, ensuring products are online efficiently and merchandised to the highest standard.

• Leading new feature development and managing the end-to-end store design, user experience and branding to enhance and drive effective site navigation, up-sell and cross-sell.

• Leading the coordination of daily site maintenance, troubleshooting and business function UAT (User acceptance testing).

• Working closely with product coordinator to organise attractive product line ups and curate product categories.

• Analysing reports to drive improvements and conversion rate whilst completing monthly KPI reports.

• Understanding global ecommerce strategy/direction and be a liaison with other regions’ eCommerce teams to bring best practice to the local market.

• Creating detailed project plans with all tasks, dependencies, and timelines identified and maintained, and keeping project plans continuously updated whilst working with internal teams and external partners.

• Effectively coordinating groups of technical and non-technical resources to deliver project work in a timely and cost-effective manner.

To succeed in the role, you will require:

• Minimum 4-5 years of experience in eCommerce.

• Minimum of 2-3 years in a leadership role.

• A strong understanding of eCommerce platforms, systems, web technologies, tools, site functionality, and user experience optimization and proven experience in managing eCommerce projects from concept to execution.

• Excellent time management and prioritization skills.

In return for your commitment, some of the benefits we can offer you are:

• A rewarding role within an exciting industry

• A supportive, friendly work environment and team culture

• On-site car parking

• Birthday leave (enjoy a day off in your birthday month!)

• Gym & Wellbeing benefits

• Paid Parental Leave (*conditions apply)

• Training & development opportunities

• Access to an Employee Assistance Program

• The opportunity to apply for Study Assistance (*conditions apply)

Only candidates with permanent residency or citizens of Australia and New Zealand with current eligibility to work in Australia will be considered for this position.

Nintendo Australia is an Equal Opportunity Employer

Due to the high volume of applications received, only shortlisted candidates will be contacted