Early Years Registration And Support Officer

Council Jobs; Melbourne; On-site; AUD 76,000 - 81,000; Full time

Benefits offered by this job

Salary sacrifice option for Council–p>

Parental leave

Flexible working arrangements

Leave options including parental leave

Professional development support

50% off Knox Leisureworks memberships

Job summary

Knox City Council is seeking an Early Years Registration and Support Officer to join the Early Years Department in Melbourne. This full-time temporary position supports the Kindergarten Central Registration process, manages registrations and allocates children to sessional programs, and maintains accurate data for early years services.

You will liaise with families, support internal and external service providers, and contribute to a responsive customer service approach.

Qualifications

• Demonstrated experience in business administration
• Proven track record of providing high quality customer service
• Understanding of administrative and funding requirements of early years services
• Ability to learn new software systems such as Central Registration System, Pathways or TRIM

Responsibilities

• Support the Kindergarten Central Registration process and allocate children into sessional programs
• Maintain accurate, up-to-date data for sessional kindergarten provision
• Liaise with families enrolling in or attending sessional kindergarten
• Provide administrative support to the Strategic Planning and Partnership Team

Skills

Administrative experience

Customer service

Stakeholder relationships

Workload prioritisation

Tools

Central Registration System

Pathways

TRIM

Job description

Early Years Registration And Support Officer

We have an exciting full-time temporary opportunity to join our Early Years Department as the Early Years Registration and Support Officer. You’ll be part of the Early Years Partnership Team, working to support both internal and external Early Years Service Providers across the municipality. Your role will help ensure that children and families in Knox have access to high‑quality services.

This role will provide administrative support to the Strategic Planning and Partnership Team and will support the Kindergarten Central Registration process, including managing registrations and allocating children into sessional kindergarten programs. The position involves liaising with families enrolling in or attending sessional kindergarten and maintaining accurate, up‑to‑date data related to the provision of sessional kindergarten.

This is a full-time temporary Parental leave role till January 2028 based at our Civic Cente. We support flexible working arrangements while ensuring operational needs of the role are met.

This is a Band 4 classified role. Remuneration will be $76,469.33- $81,249.95, depending on experience (pro-rata for part time/fixed term) plus superannuation in accordance with the Superannuation Guarantee.

What you will bring to this role

The key selection criteria for this role are:

• Demonstrated relevant experience in business administration
• Demonstrated experience in providing high quality and responsive customer service
• Understanding of administrative and funding requirements of early years services, in particular kindergartens
• Relevant experience in the use of databases such as Central Registration System, Pathways and TRIM is desirable or the ability to learn and implement new software systems
• Demonstrated experience in developing and maintaining relationships with stakeholders and ability to prioritise and organise workload to meet deadlines and competing demands.

For further information on this role please contact Amy Forward, Coordinator Early Years Partnerships, at ***********@knox.vic.gov.auor on 9298 7347.

A link to the position description can be found in the job listing on our Knox City Council Jobs and Careers page.

Please note: Candidates will be shortlisted as applications are received and this role may close earlier than the anticipated closing date.

Why work at Knox

Discover your future at Knox City Council, where you will deliver meaningful impact, find great opportunities and work with committed people to shape our community.As an employee of Knox, you can enjoy:

• Accrued or rostered days off available for full-time roles, depending on operational requirements
• Broad range of leave options including 18 weeks' primary and 5 weeks' secondary parental leave
• Salary sacrifice option for Council-owned childcare fees
• Opportunities to take on temporary roles or work in different teams to build skills and support career growth
• Support towards further study
• 50% off Knox Leisureworks memberships
• Employee Assistance Program (EAP) for support in managing personal and work-related challenges.

To find out more about the benefits of working at Knox City Council, visit knox.vic.gov.au/why-work-knox

Inherent requirements

To view the inherent requirements for this position please see attachment below.

• Office Based role(s) - Inherent Requirements Table .DOCX

Our commitments

Knox City Council is an Equal Opportunity Employer that is committed to providing a workplace that embraces diversity and inclusion. We are committed to a positive, barrier-free recruitment process. If you have any support or access requirements, we encourage you to advise us at the time of application.

Knox City Council has zero tolerance for child abuse and all forms of harm to children. All children and young people who access our services, programs, events and facilities have the right to feel safe and be safe. This includes spaces owned or managed by Council. We take the wellbeing and safety of children and young people in our care seriously. We maintain a child safe organisation by embedding the protection of children into everyday thinking and practice. All Knox City Council employees, contractors and volunteers are responsible for ensuring children and young people are valued, heard and protected from abuse.

Knox City Council acknowledges our offices are located on the traditional lands of the Wurundjeri Woi-wurrung and Bunurong people of the Kulin Nation.

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