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CLUBCO is seeking an E-Commerce Administration & Marketing Assistant to support our online operations and admin tasks. The role offers flexibility as a part-time, remote position with opportunities to contribute to email campaigns, Shopify maintenance, and supplier communications.
The ideal candidate has prior admin or e-commerce experience and marketing/EDM know-how, with strong customer service and time-management skills. Australian working rights are required.
We're looking for a reliable and motivated E-Commerce Administration & Marketing Assistant to support our e-commerce operations and day-to-day admin. This role suits someone who enjoys variety, is highly organised, and takes pride in delivering excellent customer service.
Key responsibilities
Customer service support via email and phone
Managing supplier and customer communication, including daily liaison on product information and pricing
Processing and managing customer orders through Shopify
Maintaining Shopify site information and basic site formatting
Data entry of supplier invoices into Xero
Preparing and sending weekly to monthly EDMs (email marketing campaigns)
General office and administrative duties
About you
Previous administration or e-commerce experience (required)
Marketing/EDM experience (essential)
Xero and Shopify experience preferred but not essential — training provided
Strong customer service skills with a professional communication style
Excellent time management and organisation, with the ability to work independently
Full Australian working rights (required)
About us
ClubCo is a wholesale supplier to the hospitality industry, working with venues across Sydney and beyond. We're a growing business with a small, supportive team culture.
Above-award hourly rate + superannuation
Phone and internet/home office allowance
Laptop provided
Incentives and bonuses available
A small, supportive team with genuine opportunity for increased hours and responsibility as the business grows