Dynamics 365 BC: Operations & Sales Specialist

Aquashield; Manly; On-site; AUD 85,000 - 110,000; Full time

Job summary

AquaShield Australia Pty Ltd is seeking an Operations & Sales Support Specialist to join our growing team. This hands-on role sits at the centre of our Sales, Supply Chain, 3PL and Finance operations, owning Microsoft Dynamics 365 Business Central processes and master data to ensure orders move smoothly from receipt through to delivery.

Ideally you have 3+ years of Dynamics 365 Business Central experience in a wholesale/retail environment, plus strong inventory, order management and data

Qualifications

• 3+ years' experience with Microsoft Dynamics 365 Business Central / Dynamics NAV.
• Strong understanding of Business Central sales order and inventory processes.
• Experience with sales orders, purchase orders, transfer orders and warehouse/shipment processes.
• Experience in wholesale, distribution, FMCG, consumer electronics, appliances or retail supply environments.
• Experience dealing with 3PL warehouses and freight providers.
• Exposure to EDI and major retailer order processes is a plus.

Responsibilities

• Manage customer sales orders in Microsoft Dynamics 365 Business Central.
• Handle orders from receipt through allocation, release, shipment and invoicing.
• Review stock availability, reservations, backorders and delivery dates.
• Coordinate with 3PL to ensure on-time customer deliveries.
• Manage and troubleshoot EDI orders and order exceptions.
• Support major retail customers and respond to order and delivery enquiries.
• Maintain master data in Business Central (customer, ship-to, item, pricing).
• Process and monitor purchase orders, transfer orders and inventory movements.
• Coordinate returns, warranty replacements and credit requests.
• Maintain retailer delivery information and GLNs.
• Investigate and resolve order, inventory and system discrepancies.
• Support Sales with stock availability, open orders, delivery status and reporting.
• Use Excel to analyse and maintain operational data.
• Work with Finance to ensure correct transactions and resolve issues.
• Help improve Business Central and operational processes as the business grows.

Tools

Microsoft Dynamics 365 Business Central

Excel

Job description

AquaShield Australia Pty Ltd is seeking an Operations & Sales Support Specialist to join our growing team. This hands-on role sits at the centre of our Sales, Supply Chain, 3PL and Finance operations, owning Microsoft Dynamics 365 Business Central processes and master data to ensure orders move smoothly from receipt through to delivery.

Ideally you have 3+ years of Dynamics 365 Business Central experience in a wholesale/retail environment, plus strong inventory, order management and data