Dynamic Fitness Club Manager — Growth & Guest Experience

Remote People Ltd.; Australia; On-site; AUD 65,000 - 90,000; Full time

Job summary

Remote People Ltd. in Australia seeks a motivated Club Manager to lead daily club operations, drive membership growth, and deliver an exceptional member experience.

This role welcomes applicants with sales or customer-facing experience, with full training provided. You will cultivate a welcoming club culture, supervise staff, and ensure a safe, high-performing facility that aligns with our health and fitness goals.

Qualifications

• Experience in driving member growth and delivering high levels of customer service.
• Track record of meeting or exceeding sales targets is desirable.
• Strong leadership and communication skills with a passion for health and fitness.

Responsibilities

• Drive new member acquisition through lead generation and conversions.
• Engage with leads and existing members via calls, follow-ups, and in-person interactions.
• Deliver outstanding member service and build long-term relationships.
• Support Personal Trainers by generating and referring qualified leads.
• Ensure the club is clean, safe, and operates efficiently at all times.
• Meet and exceed sales and performance targets.
• Identify opportunities to improve member experience and club performance.
• Lead by example to create a positive, energetic club culture.

Skills

Sales experience

Customer service

People focus

Goal oriented

Proactive

Leadership

Fitness interest

Education

Senior First Aid Certificate

CPR Certification

Working With Children Check

National Police Check

Job description

Remote People Ltd. in Australia seeks a motivated Club Manager to lead daily club operations, drive membership growth, and deliver an exceptional member experience.

This role welcomes applicants with sales or customer-facing experience, with full training provided. You will cultivate a welcoming club culture, supervise staff, and ensure a safe, high-performing facility that aligns with our health and fitness goals.