Duty Manager — Lead Teams & Service (Evenings/Weekends)

SmartRecruiters, Inc.; Sydney; On-site; AUD 48,000 - 55,000; Full time

Benefits offered by this job

$35.48 per hour + shift allowances

35-hour work week

Paid parental leave

MyALDI Wellbeing program

Free physiotherapy

Employee assistance program

Job summary

ALDI is seeking a Duty Manager to lead our store team, open/close shifts, and supervise daily operations. You will guide and mentor staff, handle customer inquiries, and ensure shelves are well stocked while maintaining a safe shopping environment.

You will be a customer-service ambassador, lead by example, and foster teamwork through constructive feedback and training support. A commitment to safety and d

Qualifications

• Initiative to manage and improve work quality and efficiency.
• Communicate effectively with colleagues at all levels; teamwork is the key.
• Exhibit professionalism, fairness, and responsibility in every conversation.
• Manage workload effectively, even when things heat up.
• Lead by example, promoting a positive team spirit.
• Offer our customers service that's consistently polite and courteous.

Responsibilities

• Opening and closing the store and supervising shifts.
• Offering feedback to the team that's clear, constructive, and inspiring.
• Assisting in training and onboarding team members.
• Being a customer service superstar and serving customers at the registers with a smile.
• Keeping shelves stocked with products so that our customers can find all their favourites.
• Keeping a keen lookout for any incidents or hazards to keep everyone safe.

Skills

Initiative

Teamwork

Professionalism

Workload management

Lead by example

Customer service

Job description

ALDI is seeking a Duty Manager to lead our store team, open/close shifts, and supervise daily operations. You will guide and mentor staff, handle customer inquiries, and ensure shelves are well stocked while maintaining a safe shopping environment.

You will be a customer-service ambassador, lead by example, and foster teamwork through constructive feedback and training support. A commitment to safety and d