Duty Manager — Lead Operations & Guest Experience

Waymark Hotels; Cunnamulla; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Growth Opportunities

Vibrant Culture

Beautiful Location

Recognition and Rewards

Job summary

The Warrego Hotel in Queensland’s south-west region near the NSW border is seeking a Duty Manager. You will oversee the bar, restaurant and accommodation, lead a motivated team, and ensure outstanding guest experiences through proactive service and issue resolution.

You will drive operational efficiency, manage staff rosters, monitor budgets, and ensure strict adherence to health, safety and licensing standards. Join a passionate team committed to growth, culture, and guest satisfaction.

Qualifications

• Proven leadership experience in hospitality management.
• Positive attitude in fast-paced environments.
• Team player with focus on guest service.
• Strong communication and problem-solving skills.
• Flexibility to work evenings, weekends, and public holidays.

Responsibilities

• Lead daily operations across bar, restaurant, and accommodation.
• Motivate, mentor, and develop staff to sustain excellence.
• Handle guest inquiries, resolve issues, and ensure memorable visits.
• Manage staffing, scheduling, inventory, and budgets for efficiency.
• Ensure health, safety, and licensing compliance across venues.

Skills

Leadership

Team management

Customer service

Communication

Problem solving

Job description

The Warrego Hotel in Queensland’s south-west region near the NSW border is seeking a Duty Manager. You will oversee the bar, restaurant and accommodation, lead a motivated team, and ensure outstanding guest experiences through proactive service and issue resolution.

You will drive operational efficiency, manage staff rosters, monitor budgets, and ensure strict adherence to health, safety and licensing standards. Join a passionate team committed to growth, culture, and guest satisfaction.