Duty Manager - BRAC

Broome; Shire Of Broome; Hybrid; AUD 72,000 - 77,000; Part time

Benefits offered by this job

Salary sacrifice options

Family membership to BRAC

Wellness program discounts

Active social club

Job summary

The Shire of Broome invites applications for a Casual Duty Manager at the Broome Recreation and Aquatic Centre (BRAC). The role delivers high‑quality services, ensures customer service standards, and maintains a safe environment for patrons and staff while collaborating with Centre teams.

Applicants should have strong public communication, WH&S knowledge, and relevant certifications (Senior First Aid, Pool Operations, Pool Lifeguard, Working with Children Check).

Qualifications

• Must communicate effectively with members of the public.
• Demonstrated knowledge of workplace WH&S requirements.
• Excellent customer service skills.
• Good organisational skills.
• Sound computer, numeracy and written skills.
• Basic knowledge of Sport and Recreation programs.
• Current Senior First Aid and Pool Operations certificates.
• Working with Children Check and Pool Lifeguard certificate are required.
• Knowledge of water chemistry and water testing techniques (essential for aquatic duty managers).
• Knowledge of aquatic facility plant operations (essential for aquatic duty managers).

Responsibilities

• Support BRAC Management in delivering high-quality services.
• Ensure exceptional customer service standards and a safe environment for patrons and staff.
• Collaborate with Centre staff to contribute to ongoing development and success of BRAC.
• Undertake duties relevant to qualifications and experience as part of the role.

Skills

Public communication

WH&S knowledge

Customer service

Organisational skills

Computer literacy

Numeracy

Written skills

Sport & Recreation knowledge

Senior First Aid

Pool Operations

Working with Children Check

Pool Lifeguard

Water chemistry

Water testing

Aquatic plant operations

Job description

Location: Broome, Western Australia, 6725

Job Category: Government, Defence & Emergency,Management,Sport and Recreation

Broome is one of the most stunning places in Australia. It has magnificent beaches and a natural environment that boasts desirable lifestyles, active and dynamic cultural, sporting and social scenes, with all the features and benefits of a small town!

At the Shire of Broome our people are fundamental to our success. We are focused on creating an inclusive workplace with the right people in the right roles, who are proactive, empowered and appropriately rewarded.

We strive to be a workplace filled with employees who live and breathe our values of PEARLS (Proactive, Engaging, Accountable, Respectful, Listening, Sustainable).

Job Description

About the Position:

An excellent opportunity has arisen for a Casual Duty Manager at BRAC.

The Duty Manager will be responsible for supporting BRAC Management in the delivery of high-quality services, ensuring exceptional customer service standards and a safe environment for patrons and staff. The role will undertake duties relevant to their qualifications and experience, while working collaboratively with Centre staff to contribute to the ongoing development, performance, and overall success of the Broome Recreation and Aquatic Centre.

Our ideal candidate will have the following:

• Demonstrated ability to effectively communicate with members of the public
• Demonstrated knowledge of workplace WH&S requirements.
• Demonstrated excellent customer service skills
• Effective organisational skills
• Sound computer, numeracy and written skills
• Basic knowledge of Sport and Recreation programs
• Current Senior First Aid and Pool Operations certificate,
• Working with Childrencheck a current Pool Lifeguard certificate
• Demonstrated knowledge and experience in water chemistry and water testing techniques (essential for aquatic duty managers only)
• Demonstrated knowledge and experience in aquatic facility plant operations (essential for aquatic duty managers only)

Don’t meet every single requirement?If you’re excited about this role but your past experience doesn’t align perfectly, give us a call to talk further.Our recruitment process considers both technical and cultural fit, and how our development program can support individuals to grow into roles. You may just be the right candidate for this or another position at the Shire of Broome.

Desired Skills and Experience

Working for the Shire of Broome meansyou will enjoy:

• $52 - $55.71 per hour depending on qualifications, skills and experience.
• Salary sacrifice options for rental assistance, mortgage interest and more.
• Family Membership to the Broome Recreation and Aquatic Centre.
• A comprehensive Wellness Program including discounts on local services such as Pilates and Yoga.
• An active and engaging social club.

The Shire of Broome is an Equal Opportunity Employer. We embrace diversity and encourage applications from people of all backgrounds.

Applications for this position are to be received no later than 4:00pm Friday, 20 November 2026.

The Shire of Broome reserves the right to close an advertisement early should a suitable pool of candidates be received. This means the vacancy may close without notice. Canvassing of Councillors will disqualify.