Duty Manager

Matthews Hospitality; Adelaide; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career progression across SA venues

Supportive and energetic team

Family-owned SA group

Job summary

The Salisbury Hotel in Salisbury, SA, is seeking a full-time Duty Manager with strong gaming experience to lead our gaming operations while supporting the wider venue team.

You will supervise the gaming room, ensure compliance with SA gaming and liquor rules, manage cash handling, and assist bar, bistro and floor teams during busy periods.

Qualifications

• Previous gaming experience is essential.
• Experience supervising or leading shifts in hospitality.
• Strong knowledge of SA gaming and liquor compliance requirements.
• RSA and RP Badge (or willingness to obtain).
• Availability to work nights and weekends.
• TAB experience and familiarity with gaming machines.

Responsibilities

• Supervise and support the gaming room and attendants.
• Deliver exceptional service to gaming patrons.
• Ensure compliance with gaming, liquor and venue procedures.
• Manage cash handling, payouts and gaming machine operations.
• Support the team across bar, bistro and floor operations when required.
• Maintain a safe, professional and welcoming environment for guests and staff.

Skills

Gaming experience

Shift supervision

Customer service

Communication

Problem solving

Leadership on shift

RSA

Tools

TAB

Job description

The Salisbury Hotel in Salisbury, SA, is seeking a full-time Duty Manager with strong gaming experience to lead our gaming operations while supporting the wider venue team. If you thrive in a fast-paced hospitality environment and take pride in delivering exceptional customer service and compliance standards, we would love to hear from you.

As part of Matthews Hospitality, you'll join a proudly South Australian, family-owned group known for developing great people and creating welcoming venues our communities love.

Why Join Matthews Hospitality

Be part of a supportive and energetic team
Opportunities for career progression across multiple SA venues
A workplace built on respect, teamwork and professional standards

About the Role

As Duty Manager, you will play a key role in ensuring our gaming room operates smoothly and responsibly, in line with SA gaming regulations, while supporting broader venue operations.

Your responsibilities will include:

• Supervising and supporting the gaming room and gaming attendants
• Delivering exceptional service to gaming patrons
• Ensuring compliance with gaming, liquor and venue procedures
• Managing cash handling, payouts and gaming machine operations
• Supporting the team across bar, bistro and floor operations when required
• Maintaining a safe, professional and welcoming environment for guests and staff

About You

You are a confident hospitality professional who understands the importance of customer relationships, compliance and leadership on shift.

You will bring:

• Previous gaming experience (essential)
• Experience supervising or leading shifts in hospitality
• Strong knowledge of SA gaming and liquor compliance requirements
• Excellent communication and problem-solving skills
• Ability to remain calm and organised during busy periods
• A friendly, professional approach to guest service
• Responsible Service of Alcohol (RSA)
• Responsible Person Badge (RP Badge) or willingness to obtain
• Basic and Advanced Gaming Certificates
• Availability to work nights and weekends
• TAB experience
• Previous Duty Manager experience

Location
Salisbury Hotel, Salisbury SA

52 Commercial Road, Salisbury 5108