Driver Training Team Lead — Coaching Instructors & Safety

The NRMA; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Company vehicle

Travel discounts with NRMA partners

NRMA Rewards membership

Job summary

NRMA in Sydney is seeking an experienced Team Leader – Driver Training to lead a team of driving instructors and trainers delivering Driver Training, Safer Drivers Course and Corporate Driver Training across NSW.

The role combines people leadership with hands-on training delivery, focusing on safety, compliance and performance improvement, while engaging with stakeholders to align resources with demand. Weekend availability is required and a company vehicle is provided.

Qualifications

• Experience leading operational, training, education, logistics or service delivery teams.
• Demonstrated people leadership experience with a strong focus on coaching and capability development (+5 years).
• Experience managing workforce performance, utilisation, scheduling and operational delivery.
• Strong understanding of safety, compliance and risk management in a regulated environment.
• Ability to analyse performance data and translate insights into action.
• Excellent stakeholder management, communication and problem-solving skills.
• Current Class C Driver Licence with a satisfactory driving record.
• Current NSW Driving Instructor Licence.
• Current NSW Working With Children Check.

Responsibilities

• Leading, coaching and developing a team of driving instructors, facilitators and trainers.
• Supporting workforce capability, engagement and performance through coaching, ride-alongs and development activities.
• Support coordinating day-to-day delivery of Driver Training, Safer Drivers Course and Corporate Driver Training programs.
• Ensuring high standards of safety, compliance, and service quality across all training activities.
• Using performance data and operational insights to drive continuous improvement operational efficiency and utilization.
• Partnering with internal stakeholders to ensure workforce resources align with customer demand and business priorities.
• This role offers a balance of leadership and operational involvement, with opportunities to remain connected to the customer experience through the delivery of training programs when required.

Job description

NRMA in Sydney is seeking an experienced Team Leader – Driver Training to lead a team of driving instructors and trainers delivering Driver Training, Safer Drivers Course and Corporate Driver Training across NSW.

The role combines people leadership with hands-on training delivery, focusing on safety, compliance and performance improvement, while engaging with stakeholders to align resources with demand. Weekend availability is required and a company vehicle is provided.