Donor Relations & Office Administrator

Canberra Hospitals Foundation; Australian Capital Territory; On-site; AUD 42,000 - 62,000; Part time

Job summary

The Canberra Hospitals Foundation is seeking a highly organized Office Administrator to support day-to-day operations and provide excellent service to donors, volunteers and hospital staff. The role includes front-line contact, email/phone handling, mail management and basic finance support, with a 30-hour week across four days.

Ideal candidates will be customer-focused, discreet and able to balance multiple priorities in a busy environment, holding a current Australian driver’s licence and WWVP

Qualifications

• Demonstrated customer service orientation and interpersonal skills.
• Ability to manage multiple tasks in a busy office.
• Willingness to handle confidential information with discretion.

Responsibilities

• Provide efficient administrative support for day-to-day operations.
• Deliver high-quality service to donors, volunteers, staff and stakeholders.
• Be the first point of contact for donors, visitors and callers.
• Answer calls and emails professionally and route inquiries appropriately.
• Manage mail, deliveries and general office correspondence.
• Assist with invoices and payments and maintain records.
• Support event delivery and operation of the Donation Station.
• Process donations and issue receipts and thank-you messages.

Skills

Customer service

Organised

Interpersonal skills

Driver's licence

Confidentiality

Tools

Microsoft Office

CRM/database experience

Job description

The Canberra Hospitals Foundation is seeking a highly organized Office Administrator to support day-to-day operations and provide excellent service to donors, volunteers and hospital staff. The role includes front-line contact, email/phone handling, mail management and basic finance support, with a 30-hour week across four days.

Ideal candidates will be customer-focused, discreet and able to balance multiple priorities in a busy environment, holding a current Australian driver’s licence and WWVP