Donor Conception Registers Officer

Department of Health; Melbourne; Sur place; AUD 70 000 - 90 000; Plein temps

Résumé du poste

The Department of Health in Victoria is seeking a Donor Conception Registers Officer to manage inquiries and support the Donor Conception Registrar. You will help ensure accessible, accurate records in line with the Assisted Reproductive Treatment Act 2008.

You will engage with donor conceived individuals, families, clinics and government agencies, providing clear information and compassionate guidance while upholding privacy and regulatory standards.

Qualifications

• Tertiary qualification in sociology, social work, health, education, information/records management, or relevant discipline.
• Experience with donor conception or adoption is desirable.
• Experience in communicating sensitive information to individuals is desirable.
• Knowledge of fertility, infertility, and assisted reproductive treatment or fertility industry experience is desirable.
• Knowledge/experience in regulatory environments is desirable.

Responsabilités

• Handle inquiries from donor conceived people, parents, donors, relatives and clinics.
• Provide information about rights, processes and legislative requirements.
• Ensure accuracy and accessibility of donor conception records.
• Support the Donor Conception Registrar and maintain compassionate service.

Connaissances

Communication of sensitive information

Regulatory environment familiarity

Fertility/assisted reproduction know‑h

Donor conception knowledge

Information management

Formation

Tertiary qualification in sociology, social work, health, education, information/records management, or relevant discipline

Description du poste

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/1954748

The Department of Health plays a critical role in the Victorian health system and is responsible for shaping it to meet the health needs of all Victorians. We’re focused on
supporting Victorians to be as healthy as they can; whether through alerting them to seasonal risks like thunderstorm asthma, notifying them of contact with
communicable diseases, safeguarding their drinking water, developing the best health, wellbeing and care facilities in the world, being at the forefront of mental health and
wellbeing treatment or accelerating medical research. It’s all part of the way we partner with the community to help every individual lead a healthy life.

This advertisment is for 2x fixed term positions.
About the role:

The Donor Conception Registers Officer plays a critical public-facing role in the administration of Victoria's donor conception information system. Working under the guidance of the Donor Conception Registrar, the role supports the effective operation of the Central and Voluntary Registers and ensures that donor conceived people, donors, parents and relatives can access accurate information and compassionate assistance in line with theAssisted Reproductive Treatment Act 2008.

The role is responsible for managing a broad range of enquiries from donor conceived people, parents of donor conceived people, donors, relatives, Assisted Reproductive Treatment clinics, government agencies and members of the public. This includes providing clear information about rights, processes and legislative requirements, while maintaining sensitivity and professionalism in all interactions.

Overall, the role contributes to the integrity, accuracy and accessibility of Victoria's donor conception records and plays an important part in supporting people seeking to understand their genetic origins and family connections.

About us:

At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.

We see it as our job to support Victorians to stay healthy and safe. And to deliver a world‑class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.

About you:

Experience / Qualifications:

• Tertiary qualification in sociology, social work, health, education, information/records management, or relevant discipline.
• Experience working with individuals and families impacted by donor conception or adoption is highly desirable.
• Experience in managing, and communication of, sensitive information to individuals is highly desirable.
• Knowledge of issues related to fertility, infertility and assisted reproductive treatment or experience working in the fertility industry is highly desirable.
• Knowledge and experience of working in a regulatory environment is highly desirable.

What we offer:

• The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
• A wide range of growth and development opportunities within the department and wider Victorian Public Service.
• A strong commitment to work‑life balance, including a diverse array of flexible working arrangements.

We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [e-mail] . For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health .

If you have any queries in relation to participation in recruitment processes at Health, or experience any issues in applying, please feel free to email [e-mail] . Please note that unsolicited applications from third parties cannot be accepted. If you have questions regarding the role, please message the contact person listed on the advertisement directly.

Preferred applicants may be required to complete a police check and other pre‑employment checks. Information provided will be treated in line with our Privacy Policy .