Domestic Assistants and Personal Care Workers

New Care Services Ltd; Byron Bay; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Competitive hourly rates

Flexible shifts

Supportive team environment

Ongoing training and career progress

Employee wellbeing initiatives

Not-for-profit organisation

Job summary

New Care Services Ltd is seeking Domestic Assistants and Personal Care Workers to join our growing team across Byron Bay and surrounding regions. We welcome both experienced and entry-level applicants, with a Certificate III in Individual Support preferred.

Join a values-driven, not-for-profit organisation committed to compassionate, person-centred care for older Australians and people living with disability in their homes and communities.

Qualifications

• Experience in domestic assistance, cleaning, or aged care is desirable.
• Current National Police Check and Working with Children Check (or willingness to obtain).
• Current driver’s licence and reliable vehicle with insurance.
• Strong communication and organisational skills.
• Commitment to high standards of service delivery.

Responsibilities

• Domestic Assistant: general household cleaning, bathrooms, kitchens, and living areas; assist with shopping, bills, laundry, and organisation; maintain safety and records.
• Personal Care Worker: assist with showering, dressing, grooming, mobility; meal preparation; support community access and social engagement; provide companionship and wellbeing.

Skills

Communication skills

Time management

Independence

Compassionate care

Interpersonal skills

Diversity & respect

Education

Certificate III in Individual Support

HLTAID011 – First Aid

HLTAID009 – CPR

HLTAID010 – Emergency Life Support

Job description

Domestic Assistants and Personal Care Workers

New Care Services is a leading not-for-profit provider of Aged Care, NDIS, and Department of Veterans' Affairs (DVA) services. We are committed to delivering compassionate, person-centred support that empowers older Australians and people living with disability to maintain their independence, wellbeing, and quality of life within their communities.

As a values-driven organisation, we proudly embrace diversity and strive to provide culturally responsive services that reflect and respect the backgrounds of the people we support.

Our services include personal care, domestic assistance, nursing, allied health support, community access, and home and garden maintenance, helping clients live safely and comfortably in their own homes.

About New Care Services

New Care Services is a leading not-for-profit provider of Aged Care, NDIS, and Department of Veterans' Affairs (DVA) services. We are committed to delivering compassionate, person-centred support that empowers older Australians and people living with disability to maintain their independence, wellbeing, and quality of life within their communities.

As a values-driven organisation, we proudly embrace diversity and strive to provide culturally responsive services that reflect and respect the backgrounds of the people we support.

Our services include personal care, domestic assistance, nursing, allied health support, community access, and home and garden maintenance, helping clients live safely and comfortably in their own homes.

Position Overview

We are currently seeking Domestic Assistants and Personal Care Workers to join our growing team across Byron Bay and the surrounding regions, with clients located throughout the Northern Rivers area, from Lismore to Tweed Heads.

We welcome applications from both experienced and entry-level candidates. Individuals holding a Certificate III in Individual Support (or an equivalent qualification) are strongly encouraged to apply, particularly those interested in Personal Care Worker opportunities.

We are looking for compassionate, reliable, and motivated individuals who are passionate about making a meaningful difference in the lives of others. Successful applicants will play an important role in supporting older Australians and people living with disability to maintain their independence, wellbeing, and quality of life within their homes and communities.

Whether you are an experienced care professional or looking to begin a rewarding career in community care, we would love to hear from you.

Key Responsibilities

Domestic Assistant Duties

• Perform general household cleaning tasks, including vacuuming, mopping, dusting, and wiping surfaces.

• Clean bathrooms, kitchens, bedrooms, and living areas to maintain a safe, hygienic, and comfortable home environment.

• Assist clients with unaccompanied shopping, bill payments, and other domestic support activities.

• Assist with laundry, ironing, and changing bed linen as required.

• Support clients with light household organisation and tidying.

• Adhere to all workplace health and safety, infection control, and organisational policies and procedures.

• Respond promptly and professionally to client needs while maintaining dignity and respect.

• Maintain accurate and timely records of services provided.

Personal Care Worker Duties

• Provide personal care assistance, including showering, dressing, grooming, toileting, and mobility support.

• Assist with meal preparation and other Support at Home services, including domestic assistance where required.

• Support clients with community access, social engagement, appointments, and transport.

• Provide companionship, supervision, and emotional support to promote client wellbeing.

• Deliver compassionate, person-centred care that promotes dignity, independence, and quality of life.

• Support clients with daily living activities in accordance with individual care plans.

• Monitor and report any changes in a client's health, wellbeing, or support needs.

• Maintain accurate client documentation and comply with all quality, safety, and legislative requirements.

Essential Skills and Requirements

• Previous experience in domestic assistance, cleaning, housekeeping, aged care, disability support, or a related field is desirable.

• Current National Police Check and Working with Children Check (or willingness to obtain).

• Current driver's licence, reliable motor vehicle, and comprehensive vehicle insurance.

• Strong communication and interpersonal skills.

• Excellent time management and organisational abilities.

• Ability to work independently and manage competing priorities.

• A compassionate, client-focused approach with respect for people from diverse backgrounds.

• Commitment to maintaining high standards of service delivery and professionalism.

Additional Requirements for Personal Care Workers

• Certificate III in Individual Support, Aged Care, or an equivalent qualification.

• HLTAID011 – Provide First Aid

• HLTAID009 – Provide Cardiopulmonary Resuscitation (CPR)

• HLTAID010 – Provide Basic Emergency Life Support (desirable or where required).

• Medication assistance competency (where applicable)

• Experience providing personal care within aged care, disability, community care, or home care settings is highly regarded.

Why Join New Care Services?

• Competitive hourly rates.

• Flexible shifts and a variety of clients and work opportunities.

• A supportive and inclusive team environment.

• Ongoing training, professional development, and career progression opportunities.

• Access to our Employee Assistance Program (EAP) and wellbeing initiatives.

• Rewarding work that makes a genuine difference in the lives of clients and their families.

• The opportunity to grow with an expanding not-for-profit organisation committed to excellence in care.