Documentation Officer

JBS Australia Pty Limited; Ipswich City; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Meat product discounts

Career development opportunities

Team-building events

Corporate discounts with major brands

Avis car hire discounts

Job summary

JBS Australia Pty Limited is seeking a Documentation Officer for the Northern Shipping & Docs team. Based at Riverview, Ipswich, you will handle shipping documentation, Bills of Lading, Certificates of Origin, invoices, and LC processing, ensuring filings are archived within 14 days of sailing.

You will coordinate with the Documentation Manager and work to meet country-specific requirements while maintaining strong customer service in a fast-paced environment.

Qualifications

• Previous experience in a documentation and/or shipping role advantageous.
• Ability to identify basic cause & effect relationships.
• Strong computer literacy skills including Excel, Word and Outlook.
• Ability to respond calmly in difficult situations maintaining a strong customer service focus.
• Exceptional ability to prioritise and multi-task.
• Excellent attention to detail.
• Ability to work in a fast-paced environment.
• Demonstrated ability to work autonomously and within a team environment.
• Takes others' perspective into consideration.
• Energetic, passionate and enthusiastic with a demonstrated focus on system improvement.
• Takes initiative and looks for improvement opportunities enthusiastically.

Responsibilities

• Accurately completing shipping documentation for various markets and vessels.
• Prepare forwarding instructions, obtain original Bills of Lading and health certificates; prepare invoices and packing lists; arrange Certificates of Origin; manage banking drafts and lodgements; process Letters of Credit; print Bills of Lading for shipping lines.
• Complete additional documentation required to meet customer or country-specific requirements.
• Write up ship files as allocated by the Documentation Supervisor; monitor vessel ETDs and email completed documentation to customers; coordinate lodgements.
• Ensure all files are completed and archived within 14 days of sailing.
• Provide support with other ad hoc duties as directed by the Documentation Manager.

Skills

Documentation

Shipping

Customer service

Attention to detail

Multi-tasking

MS Office

Autonomy

Teamwork

Tools

Excel

Word

Outlook

Job description

About the Role

The JBS Northern Shipping & Docs team is currently seeking a passionate administrator to join the team as a Documentation Officer. Based at our Northern Operations head office in Riverview, Ipswich, and reporting to the Documentation Manager, you will be responsible for accurately completing shipping documentation for various markets and vessels. This includes preparing forwarding instructions, obtaining original Bills of Lading and health certificates, preparing invoices and packing lists, arranging Certificates of Origin, managing banking drafts and lodgements, processing Letters of Credit, and printing Bills of Lading for shipping lines managed in-house.

You will also be responsible for completing any additional documentation required to meet customer or country-specific requirements, writing up ship files as allocated by the Documentation Supervisor, monitoring vessel ETDs and emailing completed documentation to customers while coordinating lodgements. A key focus of the role is ensuring all files are completed and archived within 14 days of sailing. The position will also involve providing support with other ad hoc duties as directed by the Documentation Manager.

About You

• Previous experience in a documentation and/or shipping role advantageous
• Ability to identify basic cause & effect relationships
• Strong computer literacy skills including excel, word and outlook
• Ability to respond calmly in difficult situations maintaining a strong customer service focus
• Exceptional ability to prioritise and multi-task
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Demonstrated ability to work autonomously and within a team environment
• Takes other's perspective's into consideration
• Energetic, passionate and enthusiastic with a demonstrated focus on system improvement
• Takes initiative and looks for improvement opportunities enthusiastic

Please note:

Due to the nature of this role, this position is required to be based onsite full-time. Remote or hybrid working arrangements are not available at this time.

Why Join JBS?

• Heavily discounted premium JBS meat products through our onsite butcher shop
• Long-term career development opportunities with a global organisation
• Regular team-building events, including BBQs and employee milestone celebrations
• Access to heavily discounted corporate and casual apparel from major brands, including R.M. Williams, Ariat and R.B. Sellars
• Corporate discounts with AustralianSuper, Bupa and Medibank Private Health Insurance
• Exclusive discounts with AVIS Australia car hire
• Access to exclusive CommBank banking offers
• 15% off Dell Technologies products
• Significant discounts on adventure experiences through Adrenaline
• Retail discounts via The Ambassador Card – Australia's premier member benefits program
• $50 off when you shop at Specsavers through the JBS Corporate Club
• 10% off eligible Telstra mobile plans

JBS Australia, part of the global JBS business, is the largest and most respected meat and food processor in Australia with a strong portfolio of leading beef, lamb, pork, salmon and value-added products. Globally, JBS is the largest animal protein business and the largest food company in the world, with operations in North America, South America, Europe, Australia, and New Zealand.

Our Northern division operates 10 strategically located beef processing plants (5) and feedlots (5) across Queensland and Northern NSW. Our head office for Northern Operations is based at Riverview, near Ipswich in southeast Queensland, and supports key operational teams in areas such as Sales & Marketing, Livestock, Finance, Shipping & Docs, and HR. Our head office plays a pivotal role in driving and fostering the JBS culture of excellence, believing that success is achieved through collective hard work.

If you're a detail-oriented administrator who thrives in a fast-paced environment and enjoys working as part of a supportive team, we'd love to hear from you. Apply today and take the next step in your career with one of Australia's leading food companies.