Documentation Officer

Andrews Meat; Ipswich City; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Discounts on meat products

Long-term career development

Team-building events

Corporate discounts

Job summary

JBS Australia, part of the global JBS business, is seeking a Documentation Officer based at our Northern Operations head office in Riverview, Ipswich. You will be responsible for accurately completing shipping documentation for various markets and vessels.

Key duties include preparing forwarding instructions, Bills of Lading, health certificates, packing lists, Certificates of Origin, Letters of Credit, and printing Bills of Lading. All files must be archived within 14 days of sailing.

Qualifications

• Experience in a documentation and/or shipping role is advantageous.
• Strong computer literacy including Excel, Word and Outlook.
• Ability to respond calmly in difficult situations with a strong customer service focus.
• Excellent attention to detail and the ability to prioritise and multi-task.

Responsibilities

• Accurately completing shipping documentation for various markets and vessels.
• Preparing forwarding instructions, Bills of Lading, health certificates, invoices and packing lists.
• Arranging Certificates of Origin, managing banking drafts and lodgements, processing Letters of Credit.
• Printing Bills of Lading for shipping lines managed in-house.
• Ensuring all files are completed and archived within 14 days of sailing.

Skills

Attention to detail

Customer service

Multitasking

Excel

Word

Outlook

Autonomy

Teamwork

Calm under pressure

Initiative

Tools

MS Office

Job description

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Documentation Officer

Plant/Site: Northern Ops

Date Posted: 31 Aug 2026

About the Role

The JBS Northern Shipping & Docs team is currently seeking a passionate administrator to join the team as a Documentation Officer. Based at our Northern Operations head office in Riverview, Ipswich, and reporting to the Documentation Manager, you will be responsible for accurately completing shipping documentation for various markets and vessels. This includes preparing forwarding instructions, obtaining original Bills of Lading and health certificates, preparing invoices and packing lists, arranging Certificates of Origin, managing banking drafts and lodgements, processing Letters of Credit, and printing Bills of Lading for shipping lines managed in-house.

You will also be responsible for completing any additional documentation required to meet customer or country-specific requirements, writing up ship files as allocated by the Documentation Supervisor, monitoring vessel ETDs and emailing completed documentation to customers while coordinating lodgements. A key focus of the role is ensuring all files are completed and archived within 14 days of sailing. The position will also involve providing support with other ad hoc duties as directed by the Documentation Manager.

About You

• Previous experience in a documentation and/or shipping role advantageous
• Ability to identify basic cause & effect relationships
• Strong computer literacy skills including excel, word and outlook
• Ability to respond calmly in difficult situations maintaining a strong customer service focus
• Exceptional ability to prioritise and multi-task
• Excellent attention to detail
• Ability to work in a fast-paced environment
• Demonstrated ability to work autonomously and within a team environment
• Takes other's perspective's into consideration
• Energetic, passionate and enthusiastic with a demonstrated focus on system improvement
• Takes initiative and looks for improvement opportunities enthusiastic

Please note: Due to the nature of this role, this position is required to be based onsite full-time. Remote or hybrid working arrangements are not available at this time.

Why Join JBS?

• Heavily discounted premium JBS meat products through our onsite butcher shop
• Long-term career development opportunities with a global organisation
• Regular team-building events, including BBQs and employee milestone celebrations
• Access to heavily discounted corporate and casual apparel from major brands, including R.M. Williams, Ariat and R.B. Sellars
• Corporate discounts with AustralianSuper, Bupa and Medibank Private Health Insurance
• Exclusive discounts with AVIS Australia car hire
• Access to exclusive CommBank banking offers
• 15% off Dell Technologies products
• Significant discounts on adventure experiences through Adrenaline
• Retail discounts via The Ambassador Card – Australia's premier member benefits program
• $50 off when you shop at Specsavers through the JBS Corporate Club
• 10% off eligible Telstra mobile plans

JBS Australia, part of the global JBS business, is the largest and most respected meat and food processor in Australia with a strong portfolio of leading beef, lamb, pork, salmon and value-added products. Globally, JBS is the largest animal protein business and the largest food company in the world, with operations in North America, South America, Europe, Australia, and New Zealand.

Our Northern division operates 10 strategically located beef processing plants (5) and feedlots (5) across Queensland and Northern NSW. Our head office for Northern Operations is based at Riverview, near Ipswich in southeast Queensland, and supports key operational teams in areas such as Sales & Marketing, Livestock, Finance, Shipping & Docs, and HR. Our head office plays a pivotal role in driving and fostering the JBS culture of excellence, believing that success is achieved through collective hard work.

If you're a detail-oriented administrator who thrives in a fast-paced environment and enjoys working as part of a supportive team, we'd love to hear from you.