Shipping Manager

JBS Australia Pty Limited; City of Brisbane; On-site; AUD 120,000 - 160,000; Full time

Job summary

JBS Australia Pty Limited in Brisbane seeks a Shipping Manager for a permanent, full-time role based at Spring Hill. You will lead the Shipping Officer team, set priorities, coordinate with shipping lines and transport partners, and ensure accurate data entry and timely processing of orders.

The role requires proven shipping or logistics leadership, strong people skills, and the ability to manage competing priorities under pressure.

Qualifications

• Experience in shipping, export documentation, or logistics leadership or supervisory roles.
• Strong people management skills.
• Exceptional customer service and stakeholder management skills.
• Ability to perform well under pressure and make sound decisions in a fast-paced environment.
• Ability to maintain high accuracy while managing competing priorities.
• Excellent time management, organizational, and multitasking skills.

Responsibilities

• Manage Shipping Officer team, performance management and training.
• Establish priorities and workflows to ensure timely processing of shipping orders.
• Act as an escalation point for complex shipping issues and customer matters.
• Oversee shipping arrangements, coordinating with shipping lines, transport companies, rendering plants, and customers.
• Ensure accurate entry of shipping and vessel data in the database.
• Supervise order processing and allocation to packing sites.
• Monitor production levels to ensure timely processing of shipping orders, allocations, and instructions.
• Monitor and drive continuous improvement of freight operations across all regions.
• Manage relationships with key shipping lines, transport providers, and logistics partners.
• Report shipping performance, costs, and issues to senior management.

Skills

Shipping leadership

Team management

Logistics coordination

Customer service

Data entry

Time management

Job description

About the Role:

We are recruiting a Shipping Manager to be based at our Spring Hill office on a permanent, full-time basis.

Responsibilities include (but are not limited to):

Leadership & Team Management

• Manage, mentor, and develop the Shipping Officer team, including performance management and training.
• Establish priorities and workflows to ensure timely and accurate processing of shipping orders.
• Act as an escalation point for complex shipping issues and customer matters.

Operational Oversight

• Oversee shipping arrangements, coordinating with shipping lines, transport companies, rendering plants, and customers.
• Ensure accurate entry of shipping and vessel data in the database.
• Supervise order processing and allocation to packing sites.
• Monitor production levels to ensure timely processing of shipping orders, allocations, and instructions.
• Monitor and drive continuous improvement of freight operations across all regions.
• Manage relationships with key shipping lines, transport providers, and logistics partners.
• Report shipping performance, costs, and issues to senior management.

About you:

• Previous experience in shipping, export documentation, or logistics leadership or supervisory roles is essential.
• Proven experience leading or supervising teams, with strong people management skills.
• Exceptional customer service and stakeholder management skills
• Ability to perform well under pressure and make sound decisions in a fast-paced environment.
• Ability to maintain high accuracy while managing competing priorities.
• Excellent time management, organizational, and multitasking skills.
• Strong administrative, logistics, and data entry skills.
• Ability to work independently and lead a team.

Benefits include (but are not limited to):

• As part of the Swift team, you will be eligible for an annual bonus program.
• Modern CBD office location with convenient public transport options.
• Discounted meat products
• Retail discounts with national partners
• Health insurance discounts on Bupa Health and Medibank Private

JBS Australia is Australia’s largest and most respected meat and food processing company. We have a strong portfolio of leading beef, lamb, pork, salmon and value added branded products. JBS Australia is a part of the global JBS business, which is the largest animal protein business in the world, and second largest food company with operations in North America, South America, Europe, Australia and New Zealand.

At JBS Australia, we pride ourselves on a portfolio of brands that cater to a variety of preferences and priorities, meeting ever-evolving consumer tastes and providing a range of products to meet expectations.

JBS Australia is Australia’s largest and most respected meat and food processing company. We have a strong portfolio of leading beef, lamb, pork, salmon and value added branded products. JBS Australia is a part of the global JBS business, which is the largest animal protein business in the world, and second largest food company with operations in North America, South America, Europe, Australia and New Zealand.

At JBS Australia, we pride ourselves on a portfolio of brands that cater to a variety of preferences and priorities, meeting ever-evolving consumer tastes and providing a range of products to meet expectations.