Divisional Operations Manager

HLB Mann Judd; Sydney; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Employee Assistance Program (EAP)

CSR initiatives

Job summary

HLB Mann Judd in Sydney, Barangaroo, is seeking a Divisional Operations Practice Manager to lead operational delivery for the Audit, Assurance & Advisory division. You will coordinate resourcing, workload planning and ensure alignment with commercial priorities while supporting Partners and Directors.

The role focuses on process improvements, technology adoption, and effective administration across a busy professional services environment.

Qualifications

• Experience in operations, resource management or project delivery within a professional services environment.
• Ability to balance competing priorities and support senior stakeholders in timely decisions.
• Experience leading or supporting administration teams and supervising daily activities.

Responsibilities

• Coordinate resourcing and workload planning across the division to align with commercial priorities.
• Collaborate with Partners and Directors to balance client deadlines, capacity and engagement priorities.
• Provide Partners and Managers with updates on workflow timeframes, scope and budgets.
• Support division projects including tech adoption, workflow improvements, offshore delivery and capability uplift.
• Oversee divisional administration and day-to-day support delivered by EAs and Team Admins.
• Act as central contact across the division to keep teams connected and organised.

Job description

We’re more than accountants. We’re trusted advisers, problem‑solvers and long‑term partners to our clients, bringing deep technical expertise, commercial insight and a genuine commitment to helping people and businesses succeed.

With more than 50 years’ experience, we support private and family businesses, large corporates, not for profits and individuals through every stage of their journey. Our clients stay with us because we care about their success as much as they do.

We’re also proud to be recognised as Winner – Best Accounting & Consulting Services Firm (revenue $100–$300 million) at the 2026 Client Choice Awards.

The opportunity

We’re seeking a Divisional Operations Practice Manager to join our Audit, Assurance & Advisory Division in our Sydney (Barangaroo) office.

Supporting a division of 80+ professionals, this is a key coordination role supporting the Divisional Head, Partners and Directors to turn strategic priorities into clear, organised and commercially focused operational delivery.

In this role, you will:

• Coordinate resourcing and workload planning across the division, helping ensure priorities are clear and support is directed based on commercial requirements.
• Work closely with Partners and Directors to balance client deadlines, team capacity, engagement priorities and commercial needs.
• Provide Partners and Managers with the information and updates needed to manage workflow timeframes including engagement scope, budget, quality and delivery.
• Support key division projects, including technology and AI adoption, workflow improvements, offshore delivery, quality initiatives and capability uplift.
• Manage selected divisional administration and oversee day‑to‑day support delivered by Executive Assistants and Team Administration.
• Act as a central point of contact across the division, helping Partners, Directors, Managers, professional staff and support teams stay connected and organised.

About you

You’re a highly organised, commercially minded operator who enjoys bringing structure, clarity and momentum to a busy professional services environment. You’ll bring:

• You have strong experience in operations, resource management or project delivery within a professional services environment; Assurance & Advisory experience would be a bonus.
• You’re confident managing competing priorities, balancing resources and helping senior stakeholders make timely decisions.
• You’ve supported projects that improve how teams work, such as process redesign, technology implementation or change adoption.
• You have experience leading or supporting administration teams, including delegation, coaching and day‑to‑day supervision.
• You bring strong communication, problem‑solving and commercial judgement, with a practical approach to getting things done.

We invest in our people because when you grow, so do we. At HLB Mann Judd, you’ll enjoy flexible working, strong support for continued development, great leave benefits and a modern Barangaroo office.

We place a strong focus on wellbeing, offer EAP access, and foster an inclusive, collaborative culture with regular social, sporting and CSR initiatives so you can grow your career while enjoying where you work.

Ready to take the next step?

If you’re looking for a role where you can bring structure, influence and momentum to a growing division, we’d love to hear from you.

Please note: a National Police Check is required as part of our reference checking process.