Operations Manager - Audit & Assurance Division

RSM Australia; Western Australia; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Health benefits

Wellness programs

Financial perks

Job summary

A leading professional services firm in Perth is seeking an Operations Manager for its Audit & Assurance division. The role involves managing staff allocation, overseeing recruitment, and ensuring operational excellence. Candidates should have experience in operations and strong organisational and communication skills. The firm values a collaborative culture and offers various benefits, making it an ideal environment for professional growth.

Qualifications

• Experience in operations within a professional services environment.
• Strong communication and organisational skills.
• Capable of workforce planning and managing multiple projects.
• Experience with workforce planning and scheduling or project management tools.
• Knack for improving processes and implementing new systems or initiatives.

Responsibilities

• Manage staff allocation across audit engagements.
• Oversee recruitment processes and onboarding.
• Coordinate performance reviews and promote team culture.
• Identify opportunities for process improvements.

Skills

Organisational skills

Stakeholder engagement

Project management

Process improvement

Data analysis

Project coordination

Process improvement

Communication

Tools

Scheduling software

Data analysis tools

Job description

At RSM, our purpose is to instill confidence in a world of change for both our clients and our people.

RSM Australia supports a people-centric and collaborative culture where we are committed to empowering and developing you. As a leading professional services firm, we connect you to an extensive network of global resources and invest in your future. We value the meaningful work that you do and encourage you to be a part of the change.

Our value proposition is our commitment to you; it highlights the experiences, benefits, and value that you can expect as part of RSM. This is underpinned by our three values - integrity in everything that we do, supporting clients everywhere, and developing and valuing everyone.

Who we are:

RSM Australia is a member of RSM, the world's 6th largest network of audit, tax and consulting firms. We are an award-winning professional services firm with over 100 years experience supporting Australian businesses. We believe in putting people first and we are proud to have developed a work culture that fosters growth, collaboration and success.

About the role:

Career Opportunity: Operations Manager - Audit & Assurance

Location: Perth | Full-Time

Are you an organised and proactive operations professional with a passion for supporting high‑performing teams?

RSM Australia is seeking an Operations Manager to support our Audit & Assurance division in Perth.

As a member of our leadership group, you will work closely with Partners, Directors and Managers to drive operational efficiency, support workforce planning, and influence positive change across the audit practice.

What You'll Do

Resource Planning & Workforce Management

Collaborate with the leadership group to manage staff allocation across audit engagements, ensuring optimal utilisation and timely delivery.

Use data‑driven tools to monitor capacity and resolve scheduling challenges.

Talent Acquisition & Onboarding

Partner with People & Culture on recruitment processes and interview coordination.

Oversee onboarding to ensure new team members are set up for success.

Performance & Development Support

Co-ordinate the performance review cycle, including goal setting and feedback collation.

Promote a positive team culture focused on continuous improvement.

Operational Excellence & Process Improvement

Identify opportunities to streamline workflows and reduce administrative burden.

Support internal projects that enhance quality and improve team productivity.

Client & Business Support

Assist Partners and Directors with tender preparation and client onboarding.

Ensure operational readiness for new engagements.

Act as a key liaison across the audit leadership group on operational priorities.

Support change initiatives and contribute to a collaborative and inclusive team environment.

About you:

Experience in operations, project coordination or resource management within a professional services environment (audit/accounting experience beneficial).

Strong stakeholder engagement and communication skills.

Strong organisational skills with the capacity to juggle multiple projects and deadlines. You are confident in workforce planning and using scheduling or project management tools.

A knack for improving processes and implementing new systems or initiatives. You embrace technology and data - whether it's adopting a new software for scheduling or analysing productivity metrics - to make informed decisions.

Highly organised with the ability to manage competing priorities and deliver outcomes.

Eligibility to work permanently in Australia is required for this role. Unfortunately, visa sponsorship is not available for this opportunity.

Life at RSM:

RSM provides a great environment to build skills and confidence and we help our people achieve their best. We are trusted advisors to our clients, so it is critical for us to find the right people for the job on offer. Our network of offices across Australia and around the world allow us to offer a personal service to all our clients regardless of where they are!

Working for RSM entitles everyone to a wide range of leading health, wellness financial and lifestyle benefits.

How to apply:

Please click on the "apply" button and complete our online application form.

Agencies, thank you for thinking of us, but our recruitment is managed internally, and we will reach out to our preferred suppliers if we need assistance.