District Clinical Information Quality Manager

NSW Health; St Leonards; On-site; AUD 120,000 - 136,000; Full time

Job summary

NSW Health’s District Clinical Information Quality Manager leads NSLHD electronic and paper health record strategy, standardising documentation and improving data integrity across sites. The role collaborates with Digital Health Services to implement documentation requirements and to move toward full electronic capture.

The role also drives KPI achievement and oversees data quality components, audits, reporting, and education around imaging, MRNs, and discharge notes.

Qualifications

• Relevant tertiary qualifications in Health Information Management or related field.
• Experience managing clinical documentation, data quality or health records.
• Knowledge of policies and Australian Standards for health information management.

Responsibilities

• Manage, evaluate, standardise electronic and paper health record forms across NSLHD.
• Coordinate data quality activities, audits, reporting and KPI tracking.
• Develop strategies to drive clinical information and data quality improvements.

Skills

Data quality management

Clinical documentation

Auditing

Education

Health Information Management degree

Experience managing clinical documentation

Data quality frameworks

Job description

District Clinical Information Quality Manager

Lead Clinical Information Excellence. Drive Digital Innovation. Improve Patient Care.

Employment Type:PermanentFull Time
Position Classification:Health Manager Level 3
Remuneration:$2,635.66 - $2,994.16 per week
Hours Per Week:38
Requisition ID:REQ698012

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism.

Where you'll be working

Across Northern Sydney Local Health District sites

What you'll be doing

The District Clinical Information Quality Manager is responsible for the management, evaluation, standardisation, and coordination of NSLHD electronic and paper health care record forms (where relevant), noting that the position is key to moving NSLHD into complete electronic clinical information capture, ceasing use of paper clinical forms. The position also represents NSLHD on the Statewide Forms Management Committee (SFMC) and works with Digital Health Services (DHS) to implement relevant documentation requirements, taking into account health care documentation and record standards.

The position is also responsible for management, evaluation and standardisation of all components of data quality across the service, including accuracy and reliability of patient data in eMR. This includes, but is not limited to quality audits, reporting, analysis, and education surrounding document imaging auditing, duplicate MRNs, data and documentation corrections, and incomplete discharge referrals and unsigned power notes/forms. The position is responsible for ensuring key performance indicators (KPIs) associated with these components are met across all sites, and allocating the support of the Data Quality Analyst to meet demand, and implementing standardised reporting of the same.

The role provides advice and contributes to the operational effectiveness and excellence of Health & Corporate Information Services (HCIS) by developing and implementing strategies to drive clinical information and data quality innovations.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply.

Candidates will need to meet the following criteria:

• Relevant tertiary qualifications in Health Information Management and/or relevant experience managing clinical documentation, data quality or health care records
• Demonstrated knowledge of policies, procedures, and Australian Standards as they relate to Health Information Management, data, and clinical documentation/forms management.
• Extensive experience managing and implementing quality frameworks, including relevant reporting, as they relate to clinical information and data quality.

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