Dispensary Technician

Artisan-Chemist; Sunshine Coast Regional; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Free all-day parking

On-site training

Job summary

Artisan Chemist on the Sunshine Coast is seeking a pharmacy dispense technician to join our friendly team. You will process prescription orders, respond to client enquiries by phone, email and in-store, and maintain patient safety and confidentiality while providing a caring pharmacy experience.

We value attention to detail, strong computer skills, multitasking ability, and excellent customer service. Prior pharmacy dispense tech experience is required; Community Pharmacy Certificates are ideal

Qualifications

• Previous experience in a pharmacy dispense tech role is required.
• Strong computer skills with the ability to learn and adapt to new software systems.
• Able to multitask effectively.
• Excellent attention to detail and accuracy to ensure error-free data entry.
• Ability to persistently focus on repetitive tasks for extended periods.
• Exceptional customer service skills with the ability to communicate with kindness.
• Proven ability to work swiftly and efficiently, meeting deadlines and prioritising tasks.
• Familiarity with pharmacy regulations will be an advantage.
• Community Pharmacy Certificates ideal, but not mandatory.

Responsibilities

• Process and build prescription orders accurately and efficiently.
• Respond to client enquiries on the phone, email and in-store.
• Assess priority and escalate enquiries appropriately when beyond your scope.
• Provide exceptional customer service and a positive, caring pharmacy experience.
• Maintain compliance with regulations and guidelines to uphold patient safety and confidentiality.
• Assist with order and shipping preparation, and other dispensary support duties.

Skills

Pharmacy dispense tech experience

Strong computer skills

Multitasking

Attention to detail

Customer service

Communication

Education

Community Pharmacy Certificate (ideal)

Tools

Pharmacy software

Job description

Artisan Chemist, located on the beautiful Sunshine Coast, specialises in compounding personalised medicines and skincare. Join our friendly team, where we create products that enhance natural wellness and holistic health to make a positive impact on people's lives.

Your key tasks include

• Process and build prescription orders accurately and efficiently
• Respond to client enquiries on the phone, email and in-store
• Assess priority and escalate enquiries appropriately when beyond your scope
• Provide exceptional customer service and a positive, caring pharmacy experience
• Maintain compliance with regulations and guidelines to uphold patient safety and confidentiality
• Assist with order and shipping preparation, and other dispensary support duties

What makes you a good fit

• Previous experience in a pharmacy dispense tech role is required for this position
• Strong computer skills with the ability to learn and adapt to new software systems
• Able to multitask effectively
• Excellent attention to detail and accuracy to ensure error-free data entry
• Ability to persistently focus on repetitive tasks for extended periods
• Exceptional customer service skills with the ability to communicate with kindness
• Proven ability to work swiftly and efficiently, meeting deadlines and prioritising tasks
• Familiarity with pharmacy regulations will be an advantage
• Community Pharmacy Certificates ideal, but not mandatory
• Must have Australian work rights to be eligible for this position

Whyyou'll love this role

• Make a positive, meaningful impact on the health and wellness of others
• Build valuable skills in a specialised area of pharmacy
• Stable hours in a role with a consistent daily routine
• Training provided on site supports a smooth transition into the role
• Be part of a friendly, upbeat team in a supportive environment
• We close for a week (or two!) over Christmas and New Year
• Focus entirely on compounding dispensing– No PBS paperwork or restrictions, no S2 / S3 counter, pseudoephedrine, webster packing, KPIs, sales targets or upselling, S8s
• No white coats or stuffy uniform
• Free all-day parking
• Enjoy the relaxed Sunshine Coast atmosphere