Disability Support Worker & Team Leader

Ultimate Disability Services; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Job summary

Ultimate Disability Services is seeking a capable Team Leader/Senior Support Worker to lead a group home in Blakeview, Adelaide. You will provide hands-on support while guiding the house team across shifts and activities, ensuring consistent, high-quality care.

Experience with mental and physical disabilities, strong communication, and empathy are essential. The role offers opportunities for career progression within a dynamic service environment.

Qualifications

• Demonstrated leadership in care settings or similar teams.
• Strong interpersonal skills with residents and families.
• Ability to prioritise, plan, and organise shift coverage.

Responsibilities

• Lead day-to-day operations of the group home.
• Direct support and hands-on care for participants.
• Coordinate shift handovers and ensure accurate documentation.
• Monitor and support compliance with care plans and behaviour plans.
• Escalate issues to management and maintain rostering coverage.

Skills

Leadership

Team coordination

Empathy

Communication

Job description

About the role

Lead and provide direct support to participants with physical and/or intellectual disabilities in a group home setting in Blakeview, Adelaide. This role combines hands-on support work with day-to-day leadership of the house team, ensuring consistent, high-quality care across all shifts.

Key responsibilities

Direct support

Provide support to participants with physical and/or intellectual disabilities

Assist participants with activities and personal care during daily home living

Understand and provide appropriate care across a range of needs, including participants who demonstrate challenging behaviours

Assist with activities relating to daily living, community support, and empowerment

Work under general guidance from the person seeking support and their family, within clearly defined guidelines

Team leadership

Provide day-to-day guidance and support to the house team, including onboarding new staff and modelling best-practice care

Coordinate shift handovers and ensure documentation (progress notes, incident reports, care plans) is completed accurately and on time

Monitor compliance with participant support plans, behaviour support plans, and restrictive practices authorisations

Escalate concerns, incidents, or roster gaps to the Service Delivery Manager promptly

Support rostering needs and help maintain adequate shift coverage

General

Deliver a service that meets the needs of a highly disadvantaged group while operating in line with legislation, regulation, and best practice guidelines

Represent the Ultimate Disability Services brand with enthusiasm and pride

Communicate with relevant internal and external stakeholders in an efficient manner

About you

Experience working with participants with mental and physical disabilities

Prior experience in a team leader, shift leader, or senior support worker role (preferred)

A can-do attitude, enthusiasm, and great communication skills

Strong, proven interpersonal skills and empathy

Excellent prioritisation and organisational skills

Confidence guiding and supporting team members while maintaining hands-on support duties

Career progression opportunities

A dynamic, unique, and challenging working environment

About us

Ultimate Disability Services is a disability support organisation providing group home services.