Disability Support Worker – Bendigo

Uconnex Community Services; Greater Bendigo; On-site; AUD 36,000 - 52,000; Full time

Benefits offered by this job

Flexible shifts

Ongoing training and development

Employee Assistance Program

Supportive team environment

Job summary

Uconnex Community Services is seeking an experienced Disability Support Worker with a strong focus on mental health to join our Bendigo region team. You will support participants with mental health challenges and complex needs, applying de-escalation strategies while maintaining safety and wellbeing.

The role involves person-centred support with daily activities, independent living skills, and community access.

Qualifications

• Experience in mental health and managing aggressive behaviours.
• Qualification in Disability Support, Mental Health or Community Services.
• Ability to remain calm under pressure and use de-escalation strategies.
• Strong communication, patience and problem-solving skills.

Responsibilities

• Provide person-centred support to participants with mental health challenges and complex support needs.
• Support participants who may display aggressive or challenging behaviours, using appropriate de-escalation techniques.
• Recognise potential triggers and changes in behaviour and follow individual behaviour support plans and safety procedures.
• Assist with daily living activities, including personal care, meal preparation and household tasks.
• Provide emotional support and encouragement while promoting independence and wellbeing.
• Support community access, social activities, and daily routines.
• Maintain accurate documentation and report incidents or concerns in accordance with organisational procedures.
• Work collaboratively with Case Managers, Team Leaders, and other professionals to provide safe and consistent support.

Skills

De-escalation techniques

Mental health support

Communication skills

Emotional resilience

Person-centred care

Driver's licence

Education

Disability Support qualification

Job description

Uconnex Community Services is seeking an experienced Disability Support Worker with a strong focus on mental health to join our team in the Bendigo region.

This role involves supporting participants with mental health challenges, complex needs, and behaviours of concern, including aggression. We are looking for confident, patient, and resilient individuals who can remain calm under pressure, recognise triggers, and apply appropriate de-escalation strategies while maintaining the safety, dignity, and wellbeing of participants.

You will provide person-centred support to help participants manage daily activities, maintain their wellbeing, and achieve their individual goals. Experience in mental health and managing aggressive behaviours is highly desirable.

About the role

Uconnex Community Services is seeking an experienced Disability Support Worker with a strong focus on mental health to join our team in the Bendigo region.

This role involves supporting participants with mental health challenges, complex needs, and behaviours of concern, including aggression. We are looking for confident, patient, and resilient individuals who can remain calm under pressure, recognise triggers, and apply appropriate de-escalation strategies while maintaining the safety, dignity, and wellbeing of participants.

You will provide person-centred support to help participants manage daily activities, maintain their wellbeing, and achieve their individual goals. Experience in mental health and managing aggressive behaviours is highly desirable.

What you'll be doing

• Provide person-centred support to participants with mental health challenges and complex support needs.
• Support participants who may display aggressive or challenging behaviours, using appropriate de-escalation techniques.
• Recognise potential triggers and changes in behaviour and follow individual behaviour support plans and safety procedures.
• Assist with daily living activities, including personal care, meal preparation, and household tasks.
• Provide emotional support and encouragement while promoting independence and wellbeing.
• Support community access, social activities, and daily routines.
• Maintain accurate documentation and report incidents or concerns in accordance with organisational procedures.
• Work collaboratively with Case Managers, Team Leaders, and other professionals to provide safe and consistent support.

What we’re looking for

• A relevant qualification in Disability Support, Mental Health, Community Services, or a related field.
• Previous experience in mental health, psychosocial disability, or complex disability support.
• Confidence and experience supporting participants who may display aggressive or challenging behaviours.
• The ability to remain calm under pressure and use appropriate de-escalation techniques.
• Strong communication, patience, emotional resilience, and problem-solving skills.
• A compassionate, respectful, and non-judgmental approach to person-centred care.
• A valid driver's licence and access to reliable transportation.
• Desirable but not essential: Ability to communicate using Australian Sign Language (Auslan).

What we offer

• Competitive casual hourly rates.
• Flexible shifts to suit your availability.
• Opportunities for ongoing training and professional development.
• A supportive team environment with guidance from experienced colleagues.
• Access to an Employee Assistance Program.
• The opportunity to make a meaningful difference in the lives of participants with complex support needs.

About us

Uconnex Community Services is committed to providing high-quality, person-centred disability support across regional Victoria. We aim to empower participants to live as independently as possible while ensuring their dignity, safety, and wellbeing are respected.

If you have the experience, confidence, and resilience to support participants with mental health challenges and behaviours of concern,