Disability Support Worker

Nexa Care; Melbourne; On-site; AUD 33,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rates

Training & development

Structured escalation pathways

Consistent shifts

Job summary

Nexa Care is seeking reliable Disability Support Workers in Melbourne to provide direct support to participants with complex needs in SIL homes and community settings.

You will follow individual support plans, assist with ADLs, and support community access, while documenting activities and incidents accurately in FlowLogic. The role requires professionalism, consistency and adherence to established support frameworks.

Qualifications

• Minimum 6 months experience in disability, aged care, or community services.
• Experience supporting participants with complex behaviours is highly regarded.
• Strong understanding of safeguarding and NDIS Practice Standards.
• Ability to follow structured processes and comply with frameworks.
• Excellent communication and documentation skills.

Responsibilities

• Deliver person-centred supports aligned with individual plans and BSPs.
• Assist with ADLs including personal care.
• Support participants with community access and social engagement.
• Implement positive behaviour support strategies per authorised practices.
• Document supports, incidents and observations in FlowLogic.
• Participate in structured handovers and team communication.
• Maintain a safe environment and escalate changes as needed.

Skills

Disability support

Communication skills

Reliability

Documentation skills

First aid

Job description

Nexa Care is a registered NDIS provider delivering high-quality, person-centred supports across Supported Independent Living (SIL) and community settings. We operate with a strong focus on:

Participant safety and dignity

Least restrictive practice

Clinical and behavioural support integration

Governance, compliance, and continuous improvement

Our model emphasises structured supports, clear communication, and a highly accountable workforce.

About the Role

We are seeking reliable, professional, and values-driven Disability Support Workers to join our growing team.

You will provide direct support to participants with complex needs, including physical, cognitive, and behavioural support requirements, within SIL homes and community environments.

This role requires a high level of professionalism, consistency, and adherence to established support frameworks.

Key Responsibilities

• Deliver person-centred supports aligned with individual support plans and Behaviour Support Plans (BSPs)
• Provide assistance with Activities of Daily Living (ADLs), including personal care
• Support participants with community access and social engagement
• Implement positive behaviour support strategies in line with authorised practices
• Accurately document all supports, incidents, and observations in FlowLogic
• Participate in structured handovers and team communication processes
• Maintain a safe environment and elevate risks, incidents, or changes in participant presentation

What We're Looking For

• Minimum 6 months experience in disability, aged care, or community services
• Experience supporting participants with complex behaviours (highly regarded)
• Strong preference for candidates with experience supporting participants with complex behaviours
• Strong understanding of NDIS Practice Standards and participant safeguarding
• Ability to follow structured processes and work within compliance frameworks
• Excellent communication and documentation skills
• Reliability and commitment to rostered shifts

Mandatory Requirements

• NDIS Worker Screening Check (or willingness to obtain)
• Working With Children Check (WWCC)
• Current First Aid & CPR
• Valid Driver's Licence and access to a vehicle
• Full working rights in Australia

What We Offer

• Competitive hourly rates in line with SCHADS Award
• Ongoing training and development (including clinical and behavioural supports)
• Structured support model with clear leadership and escalation pathways
• Consistent shifts across SIL homes
• Opportunity to work within a highly governed and professional environment