Disability Services Scheduling Coordinator (Remote Regions)

Stream Services; Clermont; On-site; AUD 50,000 - 70,000; Full time

Job summary

Stream Services is seeking a Planning and Scheduling Officer to coordinate day-to-day rostering and administrative support across participant services in regional and remote Queensland. This important operational role ensures rosters are accurate, communicated clearly and delivered by workers who understand each participant’s needs.

You will manage rosters, oversee leave and availability, monitor timesheets and contribute to workforce reporting while supporting onboarding of new participants and

Qualifications

• Experience in administration, rostering, scheduling, customer service or coordination.
• Strong organisational and time-management skills.
• Microsoft Office proficiency and ability to learn rostering systems.

Responsibilities

• Build, review, finalise and publish participant rosters.
• Coordinate routine backfill, shift changes and service disruptions.
• Contact participants, representatives and workers to confirm leave, availability and changes.
• Maintain forward visibility of vacancies, unfilled shifts, leave and coverage risks.
• Maintain scheduling records and roster information.
• Monitor timesheets and roster discrepancies and escalate issues.
• Assist with workforce, leave and utilisation reporting.
• Support onboarding administration for new participants and workers.
• Maintain vehicle booking information and fleet coordination.
• Participate in an on-call roster, including evenings, weekends and public holidays.

Skills

Administration

Rostering

Scheduling

Customer service

Coordination

Microsoft Office

Akuety

Education

Business administration

Community services

Operations

Tools

Akuety

MS Office

Job description

Stream Services is seeking a Planning and Scheduling Officer to coordinate day-to-day rostering and administrative support across participant services in regional and remote Queensland. This important operational role ensures rosters are accurate, communicated clearly and delivered by workers who understand each participant’s needs.

You will manage rosters, oversee leave and availability, monitor timesheets and contribute to workforce reporting while supporting onboarding of new participants and