Disability Claims Specialist — Hybrid + Training

Ensure Recruitment; Sydney; Híbrido; AUD 70 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work

Resumo da oferta

Ensure Recruitment is assisting a leading life insurer in Sydney to fill a Life Insurance Claims Consultant role. You will assess disability claims end to end, identify key issues, and drive timely progress while balancing regulatory and commercial considerations.

Training and support are provided as you transition into Life Insurance. The role emphasizes collaboration with rehabilitation, medical, and internal teams to achieve positive customer outcomes, with a hybrid work pattern (2 days in

Qualificações

• Clear and concise written and verbal communication skills.
• Ability to build and maintain stakeholder relationships.
• Strong analytical and problem-solving abilities.
• Capacity to review information and make informed decisions.
• Excellent time-management and organization skills.

Responsabilidades

• Assess disability claims end to end and manage portfolios.
• Review claims information and identify key issues.
• Ensure claims progress within service timeframes.
• Monitor portfolio for risks, trends and opportunities.
• Maintain accurate documentation and ensure regulatory compliance.
• Build strong relationships with customers, advisers and employers.
• Collaborate with rehabilitation, medical, reinsurance and internal teams.

Conhecimentos

Communication

Relationship-building

Analytical thinking

Problem-solving

Decision making

Time management

Formação académica

Relevant tertiary qualification or equivalent industry experience

Descrição da oferta de emprego

Ensure Recruitment is assisting a leading life insurer in Sydney to fill a Life Insurance Claims Consultant role. You will assess disability claims end to end, identify key issues, and drive timely progress while balancing regulatory and commercial considerations.

Training and support are provided as you transition into Life Insurance. The role emphasizes collaboration with rehabilitation, medical, and internal teams to achieve positive customer outcomes, with a hybrid work pattern (2 days in