Director, Veteran Services & Client Support

DVA; Australia; Remote; AUD 150,000 - 190,000; Full time

Job summary

DVA in Australia is seeking an EL2 Director to lead the Coordinated Client Support (CCS) Branch, overseeing governance, data management, and learning needs to deliver veteran-centric case management under the Client Support Program.

You will drive quality assurance, develop reporting systems, manage staff outcomes, and foster wellbeing strategies for the team. The role requires mature leadership, policy understanding, and commitment to serving veterans and their families.

Job description

DVA in Australia is seeking an EL2 Director to lead the Coordinated Client Support (CCS) Branch, overseeing governance, data management, and learning needs to deliver veteran-centric case management under the Client Support Program.

You will drive quality assurance, develop reporting systems, manage staff outcomes, and foster wellbeing strategies for the team. The role requires mature leadership, policy understanding, and commitment to serving veterans and their families.