Director Of Patient Support Services

Council Jobs; Canberra; On-site; AUD 149,000 - 167,000; Full time

Benefits offered by this job

Salary packaging

Flexible working conditions

Employee Assistance Program

Onsite physiotherapists

Onsite cafes / staff cafeteria

Staff gift shop

Job summary

Canberra Health Services is seeking an experienced leader to join our team as the Director of Patient Support Services on a temporary basis from 1 February 2027 to 30 June 2027. The role leads a broad portfolio of non-clinical support services integral to safe, patient-centred care across Canberra Hospital.

The successful candidate will oversee diverse management and administration activities, provide cross-portfolio leadership, and drive quality, safety and service improvement in line with CHS

Qualifications

• Experience in healthcare leadership.
• Strong interpersonal and communication skills.
• Ability to influence stakeholders at all levels.

Responsibilities

• Lead a diverse portfolio of non-clinical patient support services across Canberra Hospital.
• Oversee patient support service management and administration activities.
• Monitor and support quality, safety and service improvement aligned with organisational frameworks.
• Provide leadership across all aspects of the Patient Support Services portfolio.

Job description

Classification: Health Professional Level 5, Registered Nurse Level 4.3, Senior Officer Grade B
Salary: $149,172 - $167,151 plus superannuation
Position No: 24840, Several-02S7W
Directorate: Canberra Health Services
Advertised (Gazettal date): 22 October 2026
Contact Officer: Chris Mead on**********@act.gov.au

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.
• Access to onsite cafes, staff cafeteria, pharmacy and gift shop.

About the Role:

Canberra Health Services is seeking an experienced and dynamic leader to join our team as the Director of Patient Support Services temporarily for a period of five months. This exciting opportunity offers the chance to lead a diverse portfolio of non-clinical support services that are integral to the delivery of safe, high-quality and patient-centred care across Canberra Hospital.

The Director of Patient Support Services will oversee a wide range of patient support service management and administration activities, provide leadership across all aspects of the Patient Support Services portfolio, and monitor and support quality, safety and service improvement activities aligned with organisational frameworks. The role requires highly developed interpersonal skills, the ability to influence stakeholders at all levels, and demonstrated leadership capability.

This temporary position is available from 1 February 2027 to 30 June 2027, with the possibility of extension. This is a multi-classified opportunity and is open to applicants from a range of clinical and non-clinical disciplines, as outlined in the relevant position descriptions below.

Please note prior to commencement successful candidates will be required to:

• Undergo a pre-employment National Police Check.
• Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
• Health Professional Officers will comply with CHS credentialing and scope of clinical practice requirements for allied health professionals.

Note:

This is a temporary position available from 1 February 2027 to 30 June 2027, with the possibility of extension and/or permanency. This is a multi-classified opportunity and is open to applicants from a range of clinical and non-clinical disciplines.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.

Our Vision:

creating exceptional health care together

Our Role:

to be a health service that is trusted by our community

Our Values:

Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Closes:

28 October 2026

Career interest categories:

Healthcare, Medical and Allied Services
Leaders and Senior Management