Director Patient Accounts

Canberra Health Services; Canberra; Sur place; AUD 149 000 - 167 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Flexible working conditions

Fringe benefits tax concessions

Employee Assistance Program

Onsite Physiotherapists

Résumé du poste

Canberra Health Services (CHS) is seeking a Director, Patient Accounts to lead the patient revenue function and provide strategic and operational leadership across all patient revenue services. The role oversees billing, invoicing, debt management, compliance and patient financial services, ensuring revenue processes align with Medicare, NHRA and legislation.

The Director reports to the Revenue and Financial Services leadership team and collaborates with clinical, operational and corporate areas

Responsabilités

• Lead the patient revenue function and provide strategic and operational leadership across patient revenue services.
• Oversee end-to-end revenue operations, including billing, invoicing, debt management, compliance and patient financial services.
• Drive revenue performance through the development and implementation of revenue strategies, policies and governance.
• Collaborate across clinical, operational and corporate areas to optimise revenue systems and outcomes across Canberra Health Services.

Description du poste

Employment Type: Full Time, Permanent
Classification: Senior Officer Grade B (PN 71208)
Salary: $149,172 - $167,151 (Plus 12.5% Super)
Location: Village Creek, Kambah
Section: CHS CFO Division
Closing Date: 11th November 2026

What can we offer you:

• Competitive pay rates and excellent working conditions within a tertiary hospital.
• Salary Packaging with many options that provide full fringe benefits tax concessions.
• Flexible working conditions.
• Access to Employee Assistance Program.
• Access to onsite Physiotherapists.

About the Role:

The Director, Patient Accounts leads Canberra Health Services' patient revenue function and provides strategic and operational leadership across all patient revenue services.

The Director oversees end-to-end revenue operations, including billing, invoicing, debt management, compliance and patient financial services, ensuring revenue processes are accurate, timely and aligned with Medicare, National Health Reform Agreement (NHRA) and legislative requirements. The role drives revenue performance through the development and implementation of revenue strategies, policies and business rules, while strengthening governance, assurance and internal control frameworks across the organisation.

As a key member of the Revenue and Financial Services leadership team, the Director provides expert advice to executives on revenue performance, regulatory changes, emerging risks and improvement opportunities. The role works collaboratively across clinical, operational and corporate areas to optimise revenue systems, support informed decision-making and enhance revenue outcomes across Canberra Health Services.

This is an opportunity to lead a critical function that supports financial sustainability, influences organisation-wide outcomes and drives strategic and operational improvement across Canberra Health Services.

Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person-centred care. It provides acute, sub-acute, primary and community‑based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the .

Our Vision:

creating exceptional health care together

Our Role:

to be a health service that is trusted by our community

Our Values:

Reliable, Progressive, Respectful and Kind

CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.