Director of Clinical Services

FiveSeven Consulting Pty Ltd; Central Coast; On-site; AUD 220,000 - 270,000; Full time

Benefits offered by this job

Executive leadership role

Central Coast location

Organisation-wide influence

Job summary

FiveSeven Consulting Pty Ltd on behalf of a client seeks a Director of Clinical Services to join the executive team on the Central Coast. The role leads clinical governance, quality, risk, compliance and care delivery across residential aged care and at-home services.

Reporting to the CEO and Board, you will drive accreditation readiness, policy oversight, and strategic improvements, shaping person-centred care and safe service delivery in a changing aged care environment.

Qualifications

• Current RN registration with the NMBA, without conditions that prevent practice.
• Substantial senior clinical leadership experience in aged care or highly regulated care environments.
• Expertise in clinical governance, accreditation, incident management, complaints and continuous improvement.
• Strong understanding of aged care legislation, standards and regulatory expectations.
• Executive or senior leadership experience in a complex service setting.
• Strong governance, risk management and decision-making capability.
• Ability to lead change and translate strategy into measurable outcomes.
• High-level communication, stakeholder engagement and Board reporting skills.
• Sound judgement, integrity and ability to handle sensitive matters.
• Postgraduate qualification in clinical governance/health management is highly regarded.
• Current National Criminal Record Check or ability to obtain one.

Responsibilities

• Set strategic direction for clinical care, quality and safety across service streams.
• Strengthen the organisation-wide clinical governance framework.
• Provide expert clinical advice to CEO, Board and Executive Team.
• Oversee clinical policies, standards, assurance systems and quality reporting.
• Lead accreditation readiness and regulatory engagement.
• Oversee clinical risks, incidents, complaints and reportable events.
• Use audit findings to set priorities and drive improvements.
• Set organisation-wide priorities for clinical education and competency.
• Support clinical leaders to maintain person-centred models of care.
• Partner with operations to align clinical requirements with workforce and service delivery.

Skills

Senior clinical leadership

Clinical governance

Regulatory compliance

Stakeholder engagement

Education

Postgraduate qualification in clinical governance/health management

Job description

We are sharing this opportunity on behalf of our client, who are seeking an experienced Director of Clinical Services to join their executive leadership team within a growing aged care organisation on the Central Coast.

Providing leadership across residential aged care and support at home services, this role will shape the organisation's approach to clinical governance, quality, risk, compliance and care delivery. Working closely with the CEO, Board and Executive Team, you will help ensure services remain safe, high-quality, person-centred and responsive to a changing aged care environment.

Key Responsibilities

• Set the strategic direction for clinical care, quality and safety across the organisation's service streams.
• Lead and continuously strengthen the organisation-wide clinical governance framework.
• Provide expert clinical advice to the CEO, Board and Executive Team.
• Oversee clinical policies, standards, assurance systems and quality reporting.
• Lead accreditation readiness, regulatory engagement and compliance with relevant aged care requirements.
• Provide oversight of clinical risks, incidents, complaints and reportable events.
• Use audit findings, feedback and performance data to identify priorities and drive practical improvements.
• Set organisation-wide priorities for clinical education, capability, competency and professional practice.
• Support clinical leaders to maintain consistent, accountable and person-centred models of care.
• Partner with operational and corporate leaders to align clinical requirements with workforce, systems and service delivery.

About You

You will bring:

• Current registration as a Registered Nurse with the Nursing and Midwifery Board of Australia, without conditions that would prevent you from performing the role.
• Substantial senior clinical leadership experience within aged care, health, community care or another highly regulated care environment.
• Demonstrated expertise in clinical governance, quality systems, accreditation, incident management, complaints and continuous improvement.
• A strong understanding of aged care legislation, Quality Standards and regulatory expectations.
• Executive or senior leadership experience within a complex service environment.
• Strong governance, risk management and organisational decision-making capability.
• The ability to lead change, build accountable teams and translate strategy into measurable outcomes.
• High-level communication, stakeholder engagement and Board reporting skills.
• Sound judgement, integrity and the ability to manage sensitive and confidential matters.
• A relevant postgraduate qualification in clinical governance, health management, quality, nursing leadership or a related discipline will be highly regarded.
• A current National Criminal Record Check, or the ability to obtain one.

What's on Offer

• A senior executive opportunity with genuine organisation-wide influence.
• The opportunity to shape clinical governance, quality and safety across multiple aged care service streams.
• A role combining strategic leadership with meaningful improvements to care and service delivery.
• Close collaboration with the CEO, Board, Executive Team and clinical leaders.
• The opportunity to strengthen clinical capability, accountability and continuous improvement across the organisation.
• Central Coast location.