Director of Client Services – Disability & Regional Ops

Carpentaria; Darwin; Vor Ort; AUD 180.000 - 240.000; Vollzeit

Benefits dieser Stelle

Relocation assistance

Professional development funding

Mobile phone & laptop

Vehicle for role with home garaging

Zusammenfassung

Carpentaria seeks a Director of Client Services to lead its disability service portfolio across the Northern Territory, implementing strategy into high-quality, person-centred delivery for 24/7 operations.

You will drive outcomes, safeguard participants, manage budgets, and align executive oversight across regional sites, ensuring resilience and regulatory compliance in a complex service environment.

Qualifikationen

• Senior leadership experience in disability services with safeguarding and NDIS knowledge.
• Experience managing geographically dispersed, multi-site disability portfolios with 24/7 services.
• Proven ability to manage large operational budgets, occupancy and cost ratios.
• Strong knowledge of NDIS Practice Standards and safeguarding frameworks.

Aufgaben

• Hold strategic and operational accountability for the disability service portfolio across the NT, including 24/7 SIL and Pathways.
• Translate strategy into person-centred, rights-based services across the portfolio.
• Ensure operational stability, service continuity and performance across programs and sites.
• Drive financial performance and oversee budgets, occupancy and funding utilisation.
• Maintain safeguarding integrity and oversee incident management and continuous quality improvement.
• Lead risk management and address threats to participant safety, continuity, compliance, or reputation.
• Develop the service management team and ensure cross-functional collaboration toward outcomes.

Kenntnisse

Senior leadership

NDIS standards knowledge

Budget & financial management

Risk management

People management

Regulatory compliance

Ausbildung

Bachelor degree or higher in Disability/Health/Social Services

Jobbeschreibung

Carpentaria seeks a Director of Client Services to lead its disability service portfolio across the Northern Territory, implementing strategy into high-quality, person-centred delivery for 24/7 operations.

You will drive outcomes, safeguard participants, manage budgets, and align executive oversight across regional sites, ensuring resilience and regulatory compliance in a complex service environment.