Director, Digital Support - Lead High-Impact ICT Services

nan; Canberra; On-site; AUD 149,000 - 176,000; Full time

Job summary

Australian Government in Canberra is seeking an EL2 Director, Digital Support to lead the Digital Support Section and deliver high-quality ICT services across the department. The role requires strategic leadership, stakeholder management and a focus on service resilience and digital employee experience.

The successful candidate will guide a multidisciplinary team, drive continuous improvement, and maintain security clearances as required.

Qualifications

• Experienced leader with sound judgement and strong communication skills.

Responsibilities

• Lead the Digital Support Section and deliver professional, responsive ICT support services across the department.
• Build strong stakeholder and service-provider relationships to drive improvements in service quality and resilience.
• Lead a multidisciplinary workforce and enhance the employee digital experience.

Job description

Australian Government in Canberra is seeking an EL2 Director, Digital Support to lead the Digital Support Section and deliver high-quality ICT services across the department. The role requires strategic leadership, stakeholder management and a focus on service resilience and digital employee experience.

The successful candidate will guide a multidisciplinary team, drive continuous improvement, and maintain security clearances as required.