Executive Level 2 - Director - Digital Support Section

nan; Canberra; On-site; AUD 149,000 - 176,000; Full time

Job summary

Australian Government in Canberra is seeking an EL2 Director, Digital Support to lead the Digital Support Section and deliver high-quality ICT services across the department. The role requires strategic leadership, stakeholder management and a focus on service resilience and digital employee experience.

The successful candidate will guide a multidisciplinary team, drive continuous improvement, and maintain security clearances as required.

Qualifications

• Experienced leader with sound judgement and strong communication skills.

Responsibilities

• Lead the Digital Support Section and deliver professional, responsive ICT support services across the department.
• Build strong stakeholder and service-provider relationships to drive improvements in service quality and resilience.
• Lead a multidisciplinary workforce and enhance the employee digital experience.

Job description

• Executive Level 2
• $149,077 - $176,499
• Woden, ACT

An exciting opportunity is available to join the Digital Operations Branch as the EL2 Director, Digital Support.

This key leadership role is responsible for leading the Digital Support Section and delivering professional, responsive and customer-focused ICT support services across the department. The successful applicant will lead a multidisciplinary workforce, build strong stakeholder and service-provider relationships, and drive improvements to service quality, operational resilience and the employee digital experience.

We are looking for an experienced and collaborative leader with sound judgement, strong communication skills and a genuine commitment to delivering high-quality services and supporting their people.

The role is ongoing, full-time and based in Canberra, with a Negative Vetting Level 1 security clearance required.