Director

Trade and Investment Queensland; City of Brisbane; On-site; AUD 180,000 - 240,000; Full time

Job summary

Trade and Investment Queensland is seeking a Director (Operations) to partner with the General Manager Queensland Operations and drive performance across the division. The role focuses on organisational improvement, strategic capability, governance, and complex program leadership.

You will provide strategic advice, lead business planning and performance reporting, oversee client engagement strategy and CRM adoption, and build a high performing team while strengthening stakeholder relationships.

Qualifications

• Demonstrated experience leading business operations and organisational performance functions within complex environments, with the ability to balance strategic priorities, operational delivery, governance requirements and stakeholder expectations.
• Experience leading organisational improvement, business transformation or performance improvement initiatives in complex environments.
• Strong program and project management capability with a track record of delivering strategic outcomes.
• Exceptional communication, facilitation and stakeholder engagement skills, including the ability to influence and provide advice to senior leaders.
• Strong analytical skills and evidence-based decision-making capability.
• Experience leading governance, business planning, executive reporting and ministerial briefing processes.
• Proven people leadership experience.

Responsibilities

• Lead organisational improvement and transformation to improve performance across the division.
• Provide strategic advice to senior leadership and support governance and reporting requirements.
• Drive business planning, performance reporting and the execution of complex programs.
• Oversee client engagement strategy and CRM adoption, ensuring stakeholder alignment.
• Build and lead a high performing team and strengthen governance and relationships with stakeholders.

Skills

Leadership

Strategic Planning

Stakeholder Engagement

Program Management

Governance

People Leadership

Job description

Trade and Investment Queensland – Brisbane QLD

About the Team/Organisation

Trade and Investment Queensland (TIQ) is the Queensland Government's dedicated global business agency. Through a network of more than 280 staff across Queensland and international markets, we help Queensland businesses grow through trade, investment, international education and major events opportunities.

About the Role

Reporting to the General Manager, Queensland Operations, the Director (Operations) is a trusted strategic partner and operational leader responsible for driving organisational performance, business improvement and strategic capability across the division.

Key responsibilities include leading organisational improvement and transformation, providing strategic advice, driving business planning and performance reporting, leading complex programs, overseeing client engagement strategy and CRM adoption, building a high performing team, and strengthening governance and stakeholder relationships

Skills & Experience

• Demonstrated experience leading business operations and organisational performance functions within complex environments, with the ability to balance strategic priorities, operational delivery, governance requirements and stakeholder expectations. Experience applying operational leadership across both public sector and commercial environments will be highly regarded.


• Experience leading organisational improvement, business transformation or performance improvement initiatives in complex environments.


• Strong program and project management capability with a track record of delivering strategic outcomes.


• Exceptional communication, facilitation and stakeholder engagement skills, including the ability to influence and provide advice to senior leaders.


• Strong analytical skills and evidence-based decision-making capability.


• Experience leading governance, business planning, executive reporting and ministerial briefing processes.


• Proven people leadership experience.

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).

Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.

Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.

All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.

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