Director

Everi Pty; City of Brisbane; Hybrid; AUD 180,000 - 240,000; Full time

Job summary

Trade and Investment Queensland (TIQ) is seeking a Director (Operations) to partner with the General Manager, Queensland Operations, driving organisational performance and strategic capability across the division. The role demands strong leadership and a track record in complex environments.

You will lead organisational improvement, oversee business planning and performance reporting, manage governance processes and ministerial briefing, and build a high-performing team with robust stakeholder

Qualifications

• Demonstrated experience leading business operations and organisational performance functions within complex environments.
• Experience applying operational leadership across public sector and commercial environments will be highly regarded.
• Experience leading organisational improvement, business transformation or performance improvement initiatives in complex environments.
• Strong program and project management capability with a track record of delivering strategic outcomes.
• Exceptional communication, facilitation and stakeholder engagement skills, including the ability to influence and provide advice to senior leaders.
• Strong analytical skills and evidence-based decision-making capability.
• Experience leading governance, business planning, executive reporting and ministerial briefing processes.
• Proven people leadership experience.

Responsibilities

• Lead organisational improvement and transformation across the division.
• Provide strategic advice and drive business planning and performance reporting.
• Oversee governance structures, ministerial briefing processes and stakeholder engagement.
• Build and lead a high-performing team and strengthen governance and relationships.
• Direct client engagement strategy and CRM adoption to enable efficient operations.

Skills

Strategic leadership

Operational leadership

Business transformation

Program and project management

Stakeholder engagement

Governance & reporting

People leadership

Analytical decision-making

Communication & facilitation

Job description

Job Description

Applications will remain current for a period of up to 12 months and may be considered for other vacancies (identical or similar).Appointments are subject to criminal history checks in accordance with section 52 of the Public Sector Act 2022.Prior to appointment, current and previous public sector employees are required to disclose any history of serious disciplinary action in accordance with section 71 of the Public Sector Act 2022.All employees are required to disclose any interest/s that conflict, may conflict or may be perceived to conflict with the discharge of their duties in accordance with section 89, 182 or 183 of the Public Sector Act 2022.

About the Employer

About the Team/OrganisationTrade and Investment Queensland (TIQ) is the Queensland Government's dedicated global business agency. Through a network of more than 280 staff across Queensland and international markets, we help Queensland businesses grow through trade, investment, international education and major events opportunities.The Queensland Operations Division is responsible for TIQ's engagement with exporters and investors in Queensland, through its team based in Brisbane and across eight regional Queensland offices.

About the Role

Reporting to the General Manager, Queensland Operations, the Director (Operations) is a trusted strategic partner and operational leader responsible for driving organisational performance, business improvement and strategic capability across the division.

Key responsibilities include leading organisational improvement and transformation, providing strategic advice, driving business planning and performance reporting, leading complex programs, overseeing client engagement strategy and CRM adoption, building a high performing team, and strengthening governance and stakeholder relationships

Skills & Experience

• Demonstrated experience leading business operations and organisational performance functions within complex environments, with the ability to balance strategic priorities, operational delivery, governance requirements and stakeholder expectations.
• Experience applying operational leadership across both public sector and commercial environments will be highly regarded.
• Experience leading organisational improvement, business transformation or performance improvement initiatives in complex environments.
• Strong program and project management capability with a track record of delivering strategic outcomes.
• Exceptional communication, facilitation and stakeholder engagement skills, including the ability to influence and provide advice to senior leaders.
• Strong analytical skills and evidence-based decision-making capability.
• Experience leading governance, business planning, executive reporting and ministerial briefing processes.
• Proven people leadership experience.