DIGITAL TRANSFORMATION LEAD

Brisbane City Council; Brisbane; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible working hours

Free gym and wellness centre

Award-winning superannuation fund

Generous leave provisions

Job summary

Brisbane City Council is seeking a Digital Transformation Lead to shape and deliver the digital transformation strategy for City Planning and Economic Development Services. You will provide strategic leadership to drive innovation, business transformation and the adoption of digital and AI solutions that enhance service delivery and organisational capability.

Working closely with senior leaders, you will lead a multidisciplinary team, oversee a portfolio of complex transformation initiatives,

Qualifications

• Proven experience leading digital transformation and business improvement in complex organisations.
• Strong leadership with a high-performance, values-based culture.
• Experience advising executives on transformation, technology and change management.
• Excellent strategic thinking, analytical and problem-solving skills.
• Strong stakeholder engagement, communication and negotiation abilities.
• Knowledge of digital technologies, enterprise systems, data, automation and AI.
• Track record delivering customer-focused outcomes and continuous improvement.

Responsibilities

• Lead the digital transformation strategy for City Planning and Economic Development Services.
• Provide strategic leadership to drive innovation, transformation and AI adoption.
• Establish governance, develop business cases, and drive benefits realisation across the portfolio.

Skills

Digital transformation

Leadership

Strategic advisory

Analytical thinking

Stakeholder engagement

AI & automation

Customer outcomes

Education

Business/IT/Digital Transformation degree

Agile/SAFe/Lean certs or equivalent

Job description

Personnel Area: City Planning Economic Development Services

Branch: Service Performance and Innovation

Work type: Temporary full-time

Duration: Up to 3 years

Our Business

Brisbane City Council is Australia’s largest local government and one of the nation’s most diverse and dynamic organisations. Guided by Brisbane Vision 2031, Council is focused on delivering innovative, high performing services that provide exceptional value for residents, businesses and visitors while shaping Brisbane as Australia's lifestyle capital.

The City Planning and Economic Development Services Group’s purpose is to help create a future Brisbane, embracing its inherent qualities while sustainably growing and shaping the city’s unique identity – its liveability, character, economy and environment. The Group manage development applications, licences and permits, provide planning and development advices, develops strategic planning policy and economic strategies. Our work supports sustainable growth, helps shape Brisbane's future and ensures the city continues to be a great place to live, work and visit.

Our Branch

Service Performance and Innovation is driving how the City Planning and Economic Development Services Group performs, improves and innovates. The branch leads service portfolio management, performance, business improvement and innovation functions that help deliver more responsive, efficient and customer-focused services. Through data-driven insights, continuous improvement and a focus on operational excellence, the branch strengthens decision-making, drives transformation and helps build the capability needed to deliver better outcomes for Brisbane now and into the future.

The Role

The Digital Transformation Lead is responsible for shaping and delivering the digital transformation strategy for City Planning and Economic Development Services. The role provides strategic leadership to drive innovation, business transformation and the adoption of digital and artificial intelligence solutions that enhance service delivery, improve organisational capability and support the achievement of Council’s strategic objectives.

Working closely with senior leaders, the position leads a multidisciplinary team and oversees a portfolio of complex transformation initiatives. The role is accountable for establishing effective governance, developing business cases and investment proposals, driving benefits realisation, and fostering a culture of collaboration, continuous improvement and customer-focused outcomes across the Group.

To be successful you will have:

• proven experience leading digital transformation and business improvement in complex organisations
• strong leadership capability, with a commitment to high performance and a values-based culture
• experience influencing executive leaders and providing strategic advice on transformation, technology and organisational change
• excellent strategic thinking, analytical and problem-solving skills
• strong stakeholder engagement, communication and negotiation skills
• knowledge of digital technologies, enterprise systems, data, automation and AI
• a track record of delivering customer-focused outcomes and continuous improvement initiatives.

Tertiary qualifications in Business, Information Technology, Digital Transformation, Organisational Change, Project Management or a related discipline and a formal certification or demonstrated experience in Agile, SAFe, Lean, Portfolio Management, Program Management and/or Change Management methodologies are desirable but not mandatory.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

This role requires a Criminal History Check.

For more information:

Please email Cassandra Lee via *************@brisbane.qld.gov.au

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date:

Sunday 1 November 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — includingpaid or unpaid employment,operatingtheir own business or volunteering in certain circumstances — and to manage any conflictsof interest or other risks (such as fatigue)in a way that puts the public interestfirst.Maintainingemployment outside Council does notpreclude you from being considered for roles within Council.