INTERNAL ONLY - PRINCIPAL OFF ROAD CORRIDOR AND FOOTWAYS

Brisbane City Council; Brisbane; On-site; AUD 133,000 - 145,000; Full time

Benefits offered by this job

Flexible working hours

Gym & wellness centre

Superannuation

Generous leave

Job summary

Brisbane City Council is seeking a Principal Officer, Road Corridor and Footways within the City Licences and Permits branch to lead a technically skilled team in delivering road corridor and footways permit assessments, ensuring operational requirements and customer satisfaction.

You will apply legislation and council policies, drive business analysis, and deliver improvements while engaging with a wide range of stakeholders to achieve service standards.

Qualifications

• Demonstrated knowledge and practical application of relevant legislation, Council policies, and local laws to effectively deliver sound outcomes relating to road corridor occupancies, footways permits and traffic management
• Demonstrated ability to lead and manage change, including implementing and embedding business and process improvements across a section or branch to improve service delivery, governance and operational performance
• Demonstrated experience in delivering high-quality business analysis documents including business requirements, process maps and business cases to support consistent, quality operational delivery
• Highly developed analytical, research, and problem solving skills, including synthesising complex information, identifying emerging and contentious issues, assessing strategic risks and opportunities, and providing evidence based recommendations
• Excellent stakeholder engagement, communication, collaboration, and negotiation skills, with a proven success in communicating complex strategic issues clearly and influencing a wide range of internal and external stakeholders at all organisational levels towards the achievement of key work priorities
• Demonstrated experience and success in leading, managing and coaching a multidisciplinary team to consistently deliver to desired service standards including key performance indicators in a customer-focused, technical or regulatory environment

Responsibilities

• Lead, manage and provide advice to a technically skilled team to deliver Road Corridor and Footways permit assessments to meet operational requirements and customer satisfaction requirements for Council
• Undertake and lead operational analysis in the context of delivering high quality customer service and business improvement initiatives in a dynamic and evolving environment
• Support continuous improvement and governance to ensure service standards and KPIs are met

Skills

Legal knowledge

Change management

Business analysis

Analytical skills

Stakeholder engagement

Leadership

Job description

INTERNAL ONLY - PRINCIPAL OFF ROAD CORRIDOR AND FOOTWAYS

Personnel Area: City Planning Economic Development Services

Branch: City Licences and Permits

Salary Range: Band 7: AUD: $132,572 - $144,942 AUD per annum + Superannuation (Remuneration stated is for the full-time positions)

Work type: Permanent Full-time

Our Business

Brisbane City Council is Australia’s largest local government and one of the nation’s most diverse and dynamic organisations Guided by Brisbane Vision 2031, Council is focused on delivering innovative, high performing services that provide exceptional value for residents, businesses and visitors while shaping Brisbane as Australia's lifestyle capital.

The City Planning and Economic Development Services Group manage development applications, provide planning and development advices, develops strategic planning policy and economic strategies. Our work supports sustainable growth, helps shape Brisbane's future and ensures the city continues to be a great place to live, work and visit.

Our Branch

City Licences and Permits is leading the transformation of how Brisbane City Council delivers licensing, permitting and application services. As a newly established branch, we're creating a modern, customer-focused and digitally enabled service that brings licences, permits and applications together into one seamless experience. By simplifying processes, improving consistency and decision-making, and embracing innovation, we're making it easier for residents, businesses and stakeholders to engage with Council while delivering better outcomes for our community and helping shape Brisbane's future.

The Role

As the Principal Officer, Road Corridor and Footways you will effectively lead, manage and provide advice to a technically skilled team to deliver Road Corridor and Footways permit assessments to meet operational requirements and customer satisfaction requirements for Council. Undertake and lead operational analysis in the context of delivering high quality customer service and business improvement initiatives in a dynamic and evolving environment.

To be successful you will have:

• demonstrated knowledge and practical application of relevant legislation, Council policies, and local laws to effectively deliver sound outcomes relating to road corridor occupancies, footways permits and traffic management
• demonstrated ability to lead and manage change, including implementing and embedding business and process improvements across a section or branch to improve service delivery, governance and operational performance
• demonstrated experience in delivering high-quality business analysis documents including business requirements, process maps and business cases to support consistent, quality operational delivery
• highly developed analytical, research, and problem solving skills, including synthesising complex information, identifying emerging and contentious issues, assessing strategic risks and opportunities, and providing evidence based recommendations
• excellent stakeholder engagement, communication, collaboration, and negotiation skills, with a proven success in communicating complex strategic issues clearly and influencing a wide range of internal and external stakeholders at all organisational levels towards the achievement of key work priorities
• demonstrated experience and success in leading, managing and coaching a multidisciplinary team to consistently deliver to desired service standards including key performance indicators in a customer-focused, technical or regulatory environment

This role requires a Criminal History Check and a current “C” Class Driver’s Licence.

Benefits of working for Council include:

• flexible working hours, and flexible arrangements
• free gym and wellness centre
• award winning superannuation fund
• generous leave provisions

*Eligibility for internal only roles includes external applicants who identify as Aboriginal and/or Torres Strait Islander and/or a person living with a disability.Applicants from these groups are required to complete the diversity and inclusion questions on the application form to enable Council to determine eligibility.

For more information: Please contact Dim Amarandos via ***************@brisbane.qld.gov.au.

People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.

Application Closing Date: Sunday 1 November 2026 at 11:55pm AEST.

Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.

Council and its employees must follow the Public Sector Ethics Act 1994 (Qld) and the Code of Conduct. This means employees are expected to act with honesty, fairness, and always prioritise the public interest over personal or private gain. The Code of Conduct requires employees to openly disclose any other work they do outside of Council — includingpaid or unpaid employment,operatingtheir own business or volunteering in certain circumstances — and to manage any conflictsof interest or other risks (such as fatigue)in a way that puts the public interestfirst.Maintainingemployment outside Council does notprecludeyou from being considered for roles within Council.