Digital Service Desk Analyst — Customer-Focused IT Support
XPT Software
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Job summary
Sydney Water is seeking a Technical professional to fulfil Digital Service Desk activities in Sydney, focusing on digital IT services, ensuring security, process adherence and service levels are monitored and maintained.
You will contribute to the Digital culture of delivering a quality customer service experience, support other streams, assist with training and knowledge sharing, collate and deliver information to monitor Digital reports and processes, and ensure adherence to IT policy and
Job description
Sydney Water is seeking a Technical professional to fulfil Digital Service Desk activities in Sydney, focusing on digital IT services, ensuring security, process adherence and service levels are monitored and maintained.
You will contribute to the Digital culture of delivering a quality customer service experience, support other streams, assist with training and knowledge sharing, collate and deliver information to monitor Digital reports and processes, and ensure adherence to IT policy and
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