Digital Process & Compliance Specialist (MS 365)

ANSTO; Sutherland Shire Council; Hybrid; AUD 100,000 - 112,000; Full time

Benefits offered by this job

Flexible working arrangements

18 days personal/carers leave annually

3 days paid leave (Christmas to New)

Fitness Passport

Job summary

ANSTO is seeking a Technical Support Officer for Reactor Operations to advance the Business Management System, enhance digital workflows and improve data quality. The role collaborates with stakeholders to analyse processes, document controls and drive efficiency, using Microsoft 365 tools and automated solutions.

The position emphasizes auditing, training and support to ensure compliance with quality, safety and environmental standards while delivering actionable reporting and continuous

Qualifications

• Experience in digitisation and business process automation.
• Familiarity with Microsoft 365 apps and SharePoint.
• Ability to document, review and improve operational processes.

Responsibilities

• Maintain and continually improve Reactor Operations' Business Management System (BMS) documentation, including procedures, work instructions, forms and associated records.
• Support business process management activities by documenting, reviewing and improving operational and administrative processes.
• Work with stakeholders across Reactor Operations to identify opportunities for process improvement, standardisation and increased efficiency.
• Support compliance with regulatory, organisational and management system requirements, including quality, safety and environmental standards.
• Coordinate document control activities, ensuring documentation remains current, accurate and accessible.
• Assist with the planning, conduct and follow-up of internal audits and management system assurance activities.
• Analyse audit findings, trends and performance data to identify improvement opportunities and support corrective actions.
• Develop and maintain digital tools, workflows and reporting solutions to enhance business processes and reduce manual administrative effort.
• Support digitisation initiatives using Microsoft 365 applications, including Microsoft Lists, SharePoint and Power Automate.
• Provide advice, training and support to users on business management system processes, document control requirements and digital solutions.
• Prepare reports, metrics and other information to support management decision-making and continuous improvement activities.
• Contribute to projects and initiatives that improve operational effectiveness, compliance and organisational performance.

Skills

Process improvement

Auditing

Documentation

Stakeholder collaboration

Tools

Microsoft Lists

Power Automate

SharePoint

Microsoft 365

Job description

ANSTO is seeking a Technical Support Officer for Reactor Operations to advance the Business Management System, enhance digital workflows and improve data quality. The role collaborates with stakeholders to analyse processes, document controls and drive efficiency, using Microsoft 365 tools and automated solutions.

The position emphasizes auditing, training and support to ensure compliance with quality, safety and environmental standards while delivering actionable reporting and continuous