Digital Medical Record Trainer

Northern Sydney Local Health District; St Leonards; On-site; AUD 63,000 - 84,000; Part time

Job summary

Northern Sydney Local Health District is seeking an experienced digital health record trainer to design and deliver engaging EHR training and support to clinical and administrative staff across the NSLHD network.

The role is permanent part-time (23 hours per week) with a base hourly rate in the mid AUD range, and includes one-on-one coaching, development of user guides and e-learning modules, and liaison with IT and vendors.

Qualifications

• Relevant tertiary degree (education or clinical).
• Proven training and project/change management experience with EMR/EHR systems.
• Background in adult education or learning and development.

Responsibilities

• Ensure workflows and correct documentation procedures for administrative and clinical staff.
• Design and deliver engaging EHR training sessions for new and existing staff across clinical, administrative, and support roles.
• Provide one-on-one coaching and group training on EHR system features, workflows, and updates.
• Develop user guides, e-learning modules, and quick-reference materials tailored to different user levels.
• Act as a point of contact for troubleshooting user issues and liaising with IT or vendor support as required.

Skills

Training delivery

Coaching

Change management

Adult education

Education

Relevant tertiary degree (education or clinical)

Tools

Epic

Cerner

Best Practice

Medical Director

Job description

Experienced digital health record trainer required to design and deliver engaging electronic health record training and support to clinical and administrative staff.

Employment Type: Permanent Part Time
Position Classification: Health Manager Level 1
Remuneration: $46.05 - $61.27 per hour
Hours Per Week: 23
Requisition ID: REQ701880

Who we are

We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

• Innovation is at our core, with opportunities for research driven evidence based practice, ensuring our work remains engaging and fulfilling.
• Clear pathways for career progression, supported by training secondments, recognition and mentorship, empower employee and leaders alike to reach their professional goals.
• Join us on a journey to a place where every achievement is celebrated and every opportunity is embraced.

Where you'll be working

Across the NSLHD district- Royal North shore, Northern Beaches and Hornsby

What You'll Be Doing

Ensure workflows and correct documentation procedures are adhered to for administrative and clinical staff. This includes registration, scheduling, the D&A clinical documentation requirements and discharge processes.

Design and deliver engaging EHR training sessions for new and existing staff across clinical, administrative, and support roles.

Provide one-on-one coaching and group training on EHR system features, workflows, and updates.

Develop user guides, e-learning modules, and quick-reference materials tailored to different user levels.

Act as a point of contact for troubleshooting user issues and liaising with IT or vendor support as required.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply

Candidiate Will Need To Meet The Following Criteria

• Relevant tertiary degree (education or clinical).
• Proven training and project/change management experience (e.g. EMR rollouts or upgrades) with EMR/EHR systems (e.g. Epic, Cerner, Best Practice, Medical Director, etc.).
• Background in adult education or learning and development.

For role related queries or questions contact Anne-Marie Hall on [e-mail]

The team enriching health in millions of ways every day.

Applications Close

12 November 2026

Tentative Interview Date

Week Commencing 16 November 2026