Digital Medical Record Trainer

NSW Health; St Leonards; On-site; AUD 63,000 - 84,000; Part time

Job summary

NSW Health is seeking an experienced digital health record trainer to design and deliver engaging electronic health record training and support to clinical and administrative staff. The role is permanent part-time with a Health Manager Level 1 classification and remuneration of $46.05-$61.27 per hour for 23 hours per week.

Based across the NSLHD district, you will work with Royal North Shore, Northern Beaches and Hornsby sites to ensure workflows and documentation procedures are followed.

Qualifications

• Proven training and project/change management experience with EMR/EHR systems.
• Relevant tertiary degree (education or clinical).
• Background in adult education or learning and development.

Responsibilities

• Design and deliver engaging EHR training sessions for new and existing staff across clinical, administrative, and support roles.
• Provide one-on-one coaching and group training on EHR system features, workflows, and updates.
• Develop user guides, e-learning modules, and quick-reference materials tailored to different user levels.
• Act as a point of contact for troubleshooting user issues and liaising with IT or vendor support as required.

Skills

Training delivery

Coaching

EMR/EHR systems

Education

Tertiary degree

Job description

Experienced digital health record trainer required to design and deliver engaging electronic health record training and support to clinical and administrative staff.

Employment Type:PermanentPart Time
Position Classification:Health Manager Level 1
Remuneration: $46.05 -$61.27 per hour
Hours Per Week:23

Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone. There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives.

• Innovation is at our core, with opportunities for research driven evidence based practice, ensuring our work remains engaging and fulfilling.
• Clear pathways for career progression, supported by training secondments, recognition and mentorship, empower employee and leaders alike to reach their professional goals.
• Join us on a journey to a place where every achievement is celebrated and every opportunity is embraced.

NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism

Where you'll be working
Across the NSLHD district- Royal North shore, Northern Beaches and Hornsby

What you'll be doing
Ensure workflows and correct documentation procedures are adhered to for administrative and clinical staff. This includes registration, scheduling, the D&A clinical documentation requirements and discharge processes.

Design and deliver engaging EHR training sessions for new and existing staff across clinical, administrative, and support roles.

Provide one-on-one coaching and group training on EHR system features, workflows, and updates.

Develop user guides, e-learning modules, and quick-reference materials tailored to different user levels.

Act as a point of contact for troubleshooting user issues and liaising with IT or vendor support as required.

People of Aboriginal and/or Torres Strait Islander background encouraged to apply.
Candidates will need to meet the following criteria:

• Relevant tertiary degree (education or clinical).
• Proven training and project/change management experience (e.g. EMR rollouts or upgrades) with EMR/EHR systems (e.g. Epic, Cerner, Best Practice, Medical Director, etc.).
• Background in adult education or learning and development.

Applications Close: 12 November 2026
Tentative Interview Date: Week Commencing 16 November 2026