Digital Marketing Project Coordinator

The Edge Marketing Solutions; Gold Coast City; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible hours

3pm finishes on Fridays

Birthday and anniversary perks

Monthly / Quarterly team events

Office choice: Woolloongabba or Burlei

Job summary

The Edge Marketing Solutions in Burleigh Heads, QLD is looking for a Digital Project Coordinator to join the Customer Experience Team. You’ll onboard new clients, brief internal teams, and serve as the conduit between clients and staff to ensure campaigns align with objectives.

Ideal candidates are detail-oriented with 1+ year of experience (graduates welcome), familiar with SEO, Google Ads, GA4, and Meta Business Manager.

Qualifications

• 1+ year in a similar role or suitable for graduates.
• Understanding of SEO, Google Ads, Social media ads (Meta, TikTok, LinkedIn) desirable.
• Familiar with GA4, Meta Business Manager.
• Excellent communication skills - email, phone and F2F.
• Ability to adapt to a fast-paced environment.
• Growing agency; be a key player in the team.
• Fantastic offices in Woolloongabba & Burleigh Heads; choose your office.
• Flexible hours and Friday 3pm finish.
• Birthday and anniversary perks.
• Monthly / Quarterly team events.

Responsibilities

• New client onboardings.
• Brief internal teams about campaigns and objectives.
• Facilitating campaign updates – you are the conduit between clients and staff.
• Work with Account Management to deliver exceptional client experience.
• Join client calls with Account Managers when required.
• Weekly monitoring of campaigns to spot challenges.
• Maintain client notes and docs; support task/project workflows.

Skills

Organisational skills

Attention to detail

Digital marketing interest

Client relationship mindset

Task management

Data oriented

Multi-tasking

Reliable team player

Tools

GA4

Meta Business Manager

Google Ads

SEO

Job description

The Edge Marketing Solutions – Burleigh Heads QLD

This is a rare opportunity to join EDGE as a Digital Project Coordinator within our Customer Experience Team.

There is no better role to learn the world of digital marketing.

About you:

• Are an organiser first and foremost
• Have a high attention to detail
• Are interested and passionate about all things digital marketing
• See clients not just as customers, but business partners
• Get a thrill out of ticking off tasks
• Have a mind and eye for data
• Can naturally shift gears into between tasks and projects
• Love being the person who everyone can rely on to "have their backs"
• Attention to detail is in your DNA

Key day-to-day tasks:

• New client onboardings
• Briefing internal teams about new campaigns and ensuring its alignment with the client’s objectives
• Facilitating campaign updates on a day-to-day basis - you are the conduit between clients and internal staff
• Working alongside the Account Management team to provide an exceptional client experience
• Joining the Account Managers on client calls when required
• Weekly monitoring of all campaigns to identify any challenges
• Maintain client notes and documents, ensuring relevance and up-to-date information in relation to client requests, business needs, campaign adjustments, and future opportunities. Your role will centre around supporting the Commercial teams to help implement and manage client tasks and projects as effectively as possible. You will also be expected to identify and implement process improvements where applicable to ensure seamless workflows are adhered to between clients and internal teams.

Requirements:

• Ideally, we would love you to have at least 1 x year with similar experience, however this role could be a great fit for a graduate also. The MOST important thing, is attitude and a willingness to lean right in
• Understanding of SEO, Google Ads, Social media ads (Meta, TikTok, LinkedIn) desirable
• Familiar with GA4, Meta Business Manager
• Excellent communication skills - email, phone and F2F
• Ability to adapt to a fast-paced environment where no two days are the same
• Growing agency where you're not just a number but a key player in the team (seriously)
• Fantastic new offices in Woolloongabba & Burleigh Heads - pick your office to work from
• Flexible hours
• 3pm finishes on Fridays
• Birthday and anniversary perks (think: colourful spinning wheel!)
• Monthly / Quarterly team events (think: Q1 building climb, scavenger hunts, BBQs, VR, ziplining)

Who is EDGE?

As you may have already noticed, we are not your everyday Digital Agency. We are building a culture around the very best people in our industry. If you speak to anyone within EDGE, you will find that we all share the same common values of striving to be the best. We all support and help each other across all areas of digital and we all share the same purpose of helping businesses grow & prosper.

Immediate start available for the right person.