Digital Marketing Executive - Full Time

West HQ; Sydney; Presencial; AUD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free daily lunch and parking

Free gym membership with pool access

Discounts across precinct

Descripción de la vacante

West HQ in Sydney is seeking a Digital Marketing Executive to connect with customers through email, SMS, website and app channels. You’ll craft engaging content, plan targeted campaigns and optimise digital communications to support events and offers.

The role blends creativity and analytics, requires copywriting, CMS management and CRM/marketing automation experience, and is an on-site position with an energetic, collaborative team.

Formación

• Previous experience in a digital marketing, communications or CRM-focused role.
• Experience delivering email marketing campaigns and customer communications.
• Strong copywriting and content creation skills.
• Experience managing website content and digital platforms.
• An analytical mindset with the ability to interpret campaign performance data.
• Exceptional attention to detail and organisational skills.
• The ability to manage multiple priorities and deadlines in a fast-paced environment.
• A customer-first mindset and genuine passion for digital engagement.
• Experience with CRM, marketing automation platforms, website CMS platforms and digital analytics tools will be highly regarded.
• Must be able to work on-site; hybrid or remote working arrangements are not available.

Responsabilidades

• Planning, building and deploying targeted email and SMS campaigns.
• Delivering promotions, events and business communications to the right audience at the right time.
• Ensuring all communications are accurate, engaging and aligned with our brand standards.
• Coordinating campaign schedules to meet key business objectives and deadlines.
• Supporting the promotion of events, offers and customer initiatives across digital platforms.
• Ensuring a seamless and consistent customer experience across all owned channels.
• Monitoring campaign performance and key engagement metrics.
• Identifying opportunities to improve customer engagement, reach and conversion.
• Using insights and data to optimise communications and channel performance.

Conocimientos

Digital marketing

CRM experience

Copywriting

Content creation

Website content management

Analytics mindset

Multitasking

Attention to detail

Customer-focused

Herramientas

CRM platforms

Marketing automation

Website CMS

Analytics tools

Descripción del empleo

Are you a creative thinker who loves turning ideas into engagingdigital experiences? Do you thrive on building customer connectionsthrough compelling content, smart campaigns and high-performingdigital channels?

At West HQ, we're looking for a passionate Digital MarketingExecutive to help shape how we connect with hundreds of thousandsof customers every day across email, SMS, website and appplatforms.

This is an exciting opportunity for a digitally savvy marketerwho enjoys the perfect blend of creativity, analytics and campaignexecution. You'll play a key role in bringing our brand, events,promotions and customer experiences to life across our digitalecosystem.

• Free daily lunch and parking
• Free gym membership with pool access
• Discounts across the precinct including dining,accommodation and more!

About The Role:

As our Digital Marketing Executive, you'll help deliverexceptional customer experiences through engaging and effectivedigital communications.

You will be responsible for:

Planning, building and deploying targeted email and SMScampaigns

Delivering promotions, events and business communications to theright audience at the right time

Ensuring all communications are accurate, engaging and alignedwith our brand standards

Coordinating campaign schedules to meet key business objectivesand deadlines

Supporting the promotion of events, offers and customerinitiatives across digital platforms

Ensuring a seamless and consistent customer experience acrossall owned channels

Monitoring campaign performance and key engagement metrics

Identifying opportunities to improve customer engagement, reachand conversion

Using insights and data to optimise communications and channelperformance

What do you need to be considered?

Previous experience in a digital marketing, communications orCRM-focused role

Experience delivering email marketing campaigns and customercommunications

Strong copywriting and content creation skills

Experience managing website content and digital platforms

An analytical mindset with the ability to interpret campaignperformance data

Exceptional attention to detail and organisational skills

The ability to manage multiple priorities and deadlines in a fast-paced environment

A customer-first mindset and genuine passion for digitalengagement

Experience with CRM, marketing automation platforms, website CMSplatforms and digital analytics tools will be highly regarded.

Must be able to work on-site; hybrid or remote workingarrangements are not available.

Why West HQ

• Work with one of Western Sydney's most recognisedentertainment, hospitality and lifestyle destinations
• Be part of a collaborative, innovative and high-performingmarketing team
• Gain exposure to exciting campaigns, major events and diversebusiness offerings
• Enjoy opportunities to grow your digital marketing capabilitiesand career
• Make a genuine impact on the customer experience through yourwork