Digital Engagement Officer

Council Jobs; Newcastle; On-site; AUD 51,000 - 62,000; Part time

Benefits offered by this job

Annual leave

Personal leave

Public holidays

Fitness program

Novated Lease options

Reward and recognition vouchers

Training and development opportunities

IDE networks

Health & wellbeing programs

Onsite Physiotherapist

Job summary

City of Newcastle is seeking a Digital Engagement Officer to join the Museum Archive Libraries & Learning (MALL) Team. This permanent, part-time role is 21 hours per week across Thursday, Friday and Saturday.

You will develop content for our websites, social media, digital screens, and apps, while helping with event bookings and direct engagement with visitors. You’ll focus on updating content, uploading digital assets, and improving access across digital channels, including third-party

Qualifications

• Experience in developing and delivering digital content across multiple channels.
• Ability to manage content updates and digital asset uploads for websites and social platforms.
• Familiarity with event booking sites and EDMs is desirable.

Responsibilities

• Develop and deliver content to engage communities across channels.
• Manage requests for content updates and digital asset uploads.
• Curate content on museum and library websites and third-party platforms.

Skills

Content creation

Content uploads

Social media

Website updates

Job description

• Develop and deliver content to bring our stories to life.
• Permanent, part-time role – 21 hours per week.

City of Newcastle (CN) is currently seeking an experienced and enthusiastic Digital Engagement Officer to join our Museum Archive Libraries & Learning (MALL) Team.
This is a permanent, part-time opportunity working 21 hours per week across Thursday, Friday and Saturday.

Here, your ideas and efforts directly shape the places where you and your community live, work, and play.

As our Digital Engagement Officer, you will develop and deliver content that engages with our communities across a range of channels including website, social media, digital interactive screens, e-Content platforms, Apps and direct service engagement such as EDMs, onsite signage, member notifications and visitor evaluation.

Your areas of focus within the role include managing requests from across MALL services for content updates and digital asset upload with a particular focus on Museum and Library website, social media channels and event booking sites. Key challenges include continual improvement in facilitating access to content and services across all our digital channels including curating content on third party platforms.

Find out more about your new career by viewing the position description here.

Life at City of Newcastle (CN)

You’ll get to experience your work up close alongside the brilliant minds of your colleagues who care for one another and the region.

You’ll chip away at ambitious plans with a talented, passionate crew alongside you, shaping the very fabric of our community. Showing up for neighbours not shareholders.

Every single day offers the chance to think big and act local. Planning and prioritising to achieve the most important outcomes with the community.

You’ll add value in the moments that matter. From librarians to lifeguards, in a range of iconic places, we achieve a better Newcastle together.

Whether we’re planning to host major events, providing essential services or supporting creative artists, it’s what we do when the cameras aren't rolling that matters most.

And we’ll be there for you in important times in your life. We embrace flexible work arrangements to find a balance that allows us to enjoy the city we shape.

Our focus on inclusion and respecting culture, will help you feel a deeper connection with others. You'll connect with internal communities that will help you to feel a sense of belonging and reflect the diversity of the growing region.

You’ll do meaningful work and do it sustainably as you take ideas from plan to play, in your own backyard.

With hundreds of different roles, each person adds their uniqueness to our culture and plays their part as we head towards our 2040 vision.

With natural assets and a focus on the environment, co-create a sustainable region with us.

At CN, we value our employees, and their wellbeing takes priority. We encourage employees to make time for what's important and provide the benefits to enable a work life balance that allow us to enjoy the city we shape. To read more, visit here!

• 4 weeks of annual leave, 3 weeks of personal leave (pro-rata), plus 2 additional paid public holidays
• 17.5% annual leave loading yearly payment
• Paid parental leave for primary carers
• Industry leading employment conditions
• Corporate Fitness program from as little as $18.00 per fortnight
• Access to a range of exclusive CN employee benefits programs including Novated Lease options as well as access to reward and recognition vouchers
• Annual performance development plans and ongoing training and development opportunities
• Leading the CN Way leadership program
• Inclusion, Diversity & Equity (IDE) employee networks and initiatives
• Access to Health & Wellbeing programs including an Onsite Physiotherapist and Psychology, Yoga and Mental Health Ambassador Groups

We champion inclusion so that everyone is valued, and we encourage innovation and creativity. We are committed to creating a safe and inclusive workplace where different styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected.

People with diverse lived experiences (including but not limited to, Aboriginal and Torres Strait Islander Australians, people with diverse gender identities and sexualities, people from different cultural, racial, ethnic, religious and linguistic backgrounds, people with disability, carers, and veterans) are encouraged to apply.

Don’t just work for the city, co-create it. Join and expand your career at the City of Newcastle.

Application Closing Date: Sunday 22 November 2026

Remuneration: $56,178.84 + penalty rates + 17.5% annual leave loading yearly payment + 12% Superannuation per annum for a 21-hour week

Contact: Sophie Harrington – Head of Programming and Engagement – 02 4904 3*** or ***********@ncc.nsw.gov.au

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact *******@ncc.nsw.gov.au for a confidential discussion.

You must have the right to live and work in Australia to apply for this job.

CN do not accept unsolicited resumes, and we respectfully ask that recruitment agencies do not contact us at this stage.